UG & PG Education Programs Lead

SONICOM; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Imperial College London is seeking an Undergraduate and Postgraduate Coordinator to oversee education administration within the Department of Brain Sciences, reviewing processes and improving efficiency in UG and PGT programmes, while handling programme administration and line management responsibilities.

You will support students, work with academic programme teams and the Faculty Education Office, manage timetables, virtual learning environments, assessment processes and exam boards, and help

Qualifications

• Experience in a higher education setting, in a customer-facing role.
• Proven ability to improve processes by taking initiative.
• Strong analytical and problem-solving abilities.
• Experience negotiating and influencing to achieve outcomes.
• Excellent interpersonal skills with students, staff and external stakeholders.
• Able to work independently and with a team; capable of staff supervision.
• Strong organisational skills with workload prioritisation.

Responsibilities

• Provide comprehensive programme administration support to students and collaborate with academic programme teams, Faculty Education Office and other administrators to manage teaching activities, timetables and exams.
• Line management of UG/PG Administrators, supervising development and contributing to team initiatives.
• Guide best practice across the education team for project calls, marking allocations, student support, cohort-building and recruitment; ensure regulatory compliance.

Skills

Customer-facing

Initiative

Analytical skills

Negotiation

Interpersonal skills

Independent / collaborative

Staff supervision

Job description

Imperial College London is seeking an Undergraduate and Postgraduate Coordinator to oversee education administration within the Department of Brain Sciences, reviewing processes and improving efficiency in UG and PGT programmes, while handling programme administration and line management responsibilities.

You will support students, work with academic programme teams and the Faculty Education Office, manage timetables, virtual learning environments, assessment processes and exam boards, and help