Undergraduate and Postgraduate Coordinator

SONICOM; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Imperial College London is seeking an Undergraduate and Postgraduate Coordinator to oversee education administration within the Department of Brain Sciences, reviewing processes and improving efficiency in UG and PGT programmes, while handling programme administration and line management responsibilities.

You will support students, work with academic programme teams and the Faculty Education Office, manage timetables, virtual learning environments, assessment processes and exam boards, and help

Qualifications

• Experience in a higher education setting, in a customer-facing role.
• Proven ability to improve processes by taking initiative.
• Strong analytical and problem-solving abilities.
• Experience negotiating and influencing to achieve outcomes.
• Excellent interpersonal skills with students, staff and external stakeholders.
• Able to work independently and with a team; capable of staff supervision.
• Strong organisational skills with workload prioritisation.

Responsibilities

• Provide comprehensive programme administration support to students and collaborate with academic programme teams, Faculty Education Office and other administrators to manage teaching activities, timetables and exams.
• Line management of UG/PG Administrators, supervising development and contributing to team initiatives.
• Guide best practice across the education team for project calls, marking allocations, student support, cohort-building and recruitment; ensure regulatory compliance.

Skills

Customer-facing

Initiative

Analytical skills

Negotiation

Interpersonal skills

Independent / collaborative

Staff supervision

Job description

Undergraduate and Postgraduate Coordinator

The Department of Brain Sciences is seeking an enthusiastic and experienced individual to fill the role of Undergraduate and Postgraduate Coordinator.

The post will play a crucial role in overseeing education administration within the Department, reviewing and streamlining processes and improving efficiency and effectiveness in the running of UG&PGT programmes to ensure a positive student experience. In addition to carrying out programme administration and line management responsibilities.

What you would be doing

Programme Administration : You will provide comprehensive support to students, guiding them through their academic journey. You will work closely with academic programme teams, the Faculty Education Office team and other administrators to manage multiple teaching and learning activities, including producing timetables, support during teaching periods, management of Virtual Learning Environments and overseeing the assessment process, including organisation and oversight of exam boards.

Line Management : You will provide supervisory and developmental support to UG&PG Administrator(s) within the Department. You will also play a key role in our wider education team working closely with the UG&PG Co-ordinator for Dept of Metabolism, Digestion & Reproduction on team initiatives, training and ongoing improvements.

Wider Department input and oversight : you will work closely with the Education Manager and education team colleagues to establish best practice for processes relating to aspects such as project calls, marking allocations, student support, cohort building and marketing and recruitment. You will guide course teams on university regulations and Quality Assurance aspects relating to programme standards and modifications.

What we are looking for

• Previous experience in a higher education setting, particularly in a customer-facing role
• Demonstrable experience of taking initiative to improve processes
• Effective analytical and problem-solving skills
• Experience of negotiation & influencing to gain the desired result
• Excellent interpersonal skills, with the ability to deal confidently with students, staff and external stakeholders
• Ability to work independently and collaboratively within a team, providing help and assistance when needed
• Coordinating or supervising other staff including their professional development.
• Effective organisational skills, with the ability to manage one’s own workload and prioritise tasks appropriately

What we can offer you

• The chance to join a supportive administrative team that embraces opportunities and welcomes ideas to improve processes, and works collaboratively with a focus on staff development
• The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity
• Benefit from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)
• Get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme
• Interest-free season ticket loan schemes for travel
• Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing

Further information

This is a Full time, Open Ended contract based at our Hammersmith Campus but may also be expected to travel to other campuses as required.

Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert before the stated closing date, should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

About Imperial

Welcome to Imperial, a global top-ten university where scientific imagination leads to world-changing impact.

Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world’s toughest challenges. Whatever your role, your contribution will have a lasting impact.

As a member of our vibrant community of 22,000 students and 8,000 staff, you’ll collaborate with passionate minds across nine London campuses and a global network.

This is your chance to help shape the future. We hope you’ll join us at Imperial College London.

Our Culture

We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our web pages .

Proud signatory of the Armed Forces Covenant. We welcome applications from the Armed Forces community.

Our values are at the root of everything we do, and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.