Retail Store Leader — Drive Team & Customer Experience

Mountain Warehouse; Goosewell Farm; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount across Mountain and

Uniform allowance

28 days annual leave

Employee Assistance Programme

Colleague Referral Incentive

Auto-enrolment Pension

Length of service awards

Job summary

Mountain Warehouse in Keswick is seeking an Assistant Store Manager to partner with the Store Manager in leading day-to-day store operations and developing a high-performing team. You will drive sales, maintain stock and visual standards, and ensure excellent customer experiences while upholding brand values.

The role focuses on leadership, team development, and delivering exceptional service to our local community, with a permanent full-time contract in a retail environment.

Qualifications

• Experience leading a retail team and delivering results.
• Strong communication and coaching abilities.
• Proven track record of achieving sales targets.
• Customer-focused mindset with excellence in service.

Responsibilities

• Lead and develop a high-performing store team.
• Oversee daily store operations and ensure policy compliance.
• Drive sales, manage stock, KPI tracking, and loss prevention.
• Deliver exceptional customer experiences and maintain brand standards.

Skills

Leadership

Communication

Team development

Customer service

Problem solving

Tools

POS system

Stock management software

Job description

Mountain Warehouse in Keswick is seeking an Assistant Store Manager to partner with the Store Manager in leading day-to-day store operations and developing a high-performing team. You will drive sales, maintain stock and visual standards, and ensure excellent customer experiences while upholding brand values.

The role focuses on leadership, team development, and delivering exceptional service to our local community, with a permanent full-time contract in a retail environment.