UK Retail Team Leader: Inspire, Lead & Drive Results

Mountain Warehouse; St. Neots; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Monthly Bonus Scheme

50% Colleague Discount

28 days annual leave (incl. Bank/hols)

Employee Assistance Programme

Colleague Hardship Scheme

Auto-enrolment Pension

Job summary

Mountain Warehouse is hiring a UK Team Leader for the St Neots store. You will guide and inspire the retail team to exceed targets, maintain exceptional customer service, and ensure merchandise presentation and store operations meet high standards.

The role emphasizes leadership, coaching, and a proactive approach to developing team members while upholding Health & Safety and a vibrant shopping environment.

Qualifications

• Passionate about delivering outstanding customer service
• Confident and reliable motivator with talent for inspiring others
• Experienced in all areas of retail, from stock control to visual merchandising
• Strong communicator who can engage at all levels and provide feedback effectively

Responsibilities

• Lead and develop the store team, coaching and mentoring for growth
• Uphold store standards, stock presentation, ticketing and organisation
• Drive sales and KPIs through team motivation and performance
• Deliver exceptional customer experiences and represent the Mountain Warehouse brand

Skills

Customer service

Team leadership

Retail experience

Communication

Problem-solving

Proactive & results-driven

Job description

Mountain Warehouse is hiring a UK Team Leader for the St Neots store. You will guide and inspire the retail team to exceed targets, maintain exceptional customer service, and ensure merchandise presentation and store operations meet high standards.

The role emphasizes leadership, coaching, and a proactive approach to developing team members while upholding Health & Safety and a vibrant shopping environment.