UK GIS Support Apprentice

STADA Thornton & Ross; Reading; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Salary Sacrifice Pension Scheme

Hybrid working

25 days annual leave plus bank holidays

Health benefits through Medicash

Free winter flu jab

Wellbeing support services

Cycle to Work Scheme

Enhanced Family Leave

Job summary

STADA Thornton & Ross is seeking a UK GIS Support Apprentice in Reading, United Kingdom. This full-time, fixed-term position offers a chance to gain hands-on experience in IT support, cloud platforms, and digital tools.

The apprentice will provide initial IT support, help maintain records, and promote compliance within the business. The role includes supportive hybrid working arrangements and comprehensive employee benefits such as a pension scheme and wellbeing support.

Qualifications

• Strong interest in IT, technology, and digital innovation.
• Basic understanding of computer systems and networks.
• Awareness of Microsoft 365 tools like Teams and SharePoint.

Responsibilities

• Provide first contact IT support across UK GIS.
• Log and resolve support requests efficiently.
• Help roll out and support Microsoft 365 and digital tools.

Skills

Interest in IT and technology

Problem-solving skills

Communication skills

Organizational skills

Proficiency in Microsoft 365 applications

Tools

Microsoft 365

Azure

Power Automate

Power Apps

Job description

UK GIS Support Apprentice

Reading | United Kingdom (GB) | Full-time | Fixed-term

Join our dynamic IT team and help deliver day‑to‑day support while contributing to digital transformation across the business. This is a great opportunity for someone with a strong interest in technology who wants to build experience in IT support, cloud platforms and digital tools.

How you will make an impact

• Be the first point of contact for IT support across UK GIS and STADA.
• Provide technical support to end users remotely and face to face.
• Log and resolve support requests in line with service processes and SLAs.
• Maintain hardware and software records and support business continuity.
• Help roll out and support digital tools such as Microsoft 365, Azure, Power Automate and Power Apps.
• Support automation, reporting and continuous improvement initiatives.
• Promote good customer service, cybersecurity awareness and compliance with company policies.

What we are looking for

• A strong interest in IT, technology and digital innovation.
• Basic understanding of computer systems, networks and cloud‑based platforms.
• Awareness of Microsoft 365 tools such as Teams, SharePoint and OneDrive.
• Strong problem‑solving, communication and organisational skills.
• A proactive attitude, willingness to learn and good customer service skills.
• Proficiency in Microsoft 365 applications such as Word, Excel, Teams and Outlook.

Benefits

• Competitive salary.
• Salary Sacrifice Pension Scheme offering 6% employer contribution rates.
• Hybrid working – we spend three days of your choice in the office, with the remaining days working at home.
• 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days.
• Health benefits provided through our Medicash Health Cash Plan.
• Free winter flu jab.
• Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing – offering free coaching and counselling services for you and your family.
• Cycle to Work Scheme.
• Enhanced Family Leave.
• Many more employee benefits & celebration events.