UK GIS Support Apprentice (Reading, GB, RG2 6GP)

Biopharma Careers; Reading; On-site; GBP 16,000 - 20,000; Full time

Benefits offered by this job

Hybrid working

Pension scheme

25 days leave + holidays

Medicash Health Plan

Wellbeing support

Cycle to Work

Job summary

STADA UK is seeking a UK GIS Support Apprentice in Reading to be the first point of contact for IT support across UK GIS and STADA, providing remote and face-to-face assistance. You will log and resolve requests, maintain records, and support business continuity.

You will help roll out and support Microsoft 365, Azure, Power Automate and Power Apps, while contributing to automation, reporting and continuous improvement initiatives. The role offers hybrid working and competitive benefits.

Qualifications

• Interest in IT and digital innovation.
• Basic understanding of computer systems, networks and cloud platforms.
• Awareness of Microsoft 365 tools such as Teams, SharePoint and OneDrive.
• Strong problem-solving, communication and organisational skills.
• Proactive attitude, willingness to learn and good customer service skills.
• Proficiency in Microsoft 365 applications such as Word, Excel, Teams and Outlook.

Responsibilities

• Be the first point of contact for IT support across UK GIS and STADA.
• Provide technical support to end users remotely and face to face.
• Log and resolve support requests in line with service processes and SLAs.
• Maintain hardware and software records and support business continuity.
• Help roll out and support digital tools such as Microsoft 365, Azure, Power Automate and Power Apps.
• Support automation, reporting and continuous improvement initiatives.
• Promote good customer service, cybersecurity awareness and compliance with company policies.

Skills

Interest in IT

IT concepts

Microsoft 365 familiarity

Problem solving

Communication skills

Microsoft 365 apps

Tools

Microsoft 365

Azure

Power Automate

Power Apps

Job description

Our Mission - Your Health. At STADA we pursue our purpose “Caring for people‘s health as a trusted partner” worldwide. Originally founded by pharmacists, we are a leading manufacturer of high-quality pharmaceuticals. More than 11,100 employees around the globe live our values Integrity, Entrepreneurship, Agility and One STADA to achieve ambitious goals and shape the successful future of STADA.

AGILITY – do you have the flexibility and decisiveness to drive change?

ENTREPRENEURSHIP – will you thrive in one of the fastest growing pharmaceutical businesses in Europe?

INTEGRITY – we are driven by trust, respect and honesty, are you?

ONE STADA – communication and teamwork, it’s our path into the future together

UK GIS Support Apprentice

Reading | United Kingdom (GB) | Full-time | Fix-term

How you will make an impact

• Be the first point of contact for IT support across UK GIS and STADA.
• Provide technical support to end users remotely and face to face.
• Log and resolve support requests in line with service processes and SLAs.
• Maintain hardware and software records and support business continuity.
• Help roll out and support digital tools such as Microsoft 365, Azure, Power Automate and Power Apps.
• Support automation, reporting and continuous improvement initiatives.
• Promote good customer service, cybersecurity awareness and compliance with company policies.

What we are looking for

• A strong interest in IT, technology and digital innovation.
• Basic understanding of computer systems, networks and cloud-based platforms.
• Awareness of Microsoft 365 tools such as Teams, SharePoint and OneDrive.
• Strong problem-solving, communication and organisational skills.
• A proactive attitude, willingness to learn and good customer service skills.
• Proficiency in Microsoft 365 applications such as Word, Excel, Teams and Outlook.

How We Care For You At Thornton & Ross

• Competitive salary.
• Salary Sacrifice Pension Scheme offering 6% employer contribution rates.
• Hybrid working – we spend three days of your choice in the office, with the remaining days working at home.
• 25 days of annual leave plus bank holidays with the potential to buy up to 5 additional days.
• Health benefits provided through our Medicash Health Cash Plan.
• Free winter flu jab.
• Wellbeing support through our Employee Assistance Programme and KYAN Wellbeing – offering free coaching and counselling services for you and your family.
• Cycle to Work Scheme.
• Enhanced Family Leave.
• Plus, many more employee benefits & celebration events.

With 3 manufacturing locations in the UK, the Huddersfield site is the hub for our Zoflora® and Covonia® brands along with manufacturing some key medicines for the healthcare sector. This will give you the chance to be at a key site making an impact. We employ over 600 staff onsite, all of whom have the opportunity to progress as we focus on promoting from within and you can be part of that too. We offer competitive salaries, great benefits and a fantastic smelling work environment!

We want to make YOU the future of our business.