Twin-Branch Community Manager | Lead Service & Growth

Santander Group; Sheet, Alton; On-site; GBP 33,000 - 49,000; Full time

Benefits offered by this job

27 days’ holiday plus bank holidays

Voluntary healthcare benefits at a (re

Job summary

Santander is seeking a Community Branch Manager for the Petersfield & Alton Twin Branches in the United Kingdom. This role involves leading a frontline team, delivering tailored customer service and driving growth across our community banking footprint.

The position is full-time, on-site with a 35-hour week on a rota basis, offering a competitive salary and a comprehensive benefits package that rewards delivery and community impact.

Qualifications

• Leadership experience in retail banking or customer-facing teams.
• Strong coaching and development skills for frontline staff.
• Ability to tailor financial services to individual customer needs.

Responsibilities

• Provide inspirational leadership across service, quality, performance and risk objectives.
• Coach and develop frontline colleagues to deliver outstanding service.
• Deliver tailored service offerings focusing on customers' financial needs.
• Motivate the team to deepen customer relationships, loyalty and digital adoption.

Job description

Santander is seeking a Community Branch Manager for the Petersfield & Alton Twin Branches in the United Kingdom. This role involves leading a frontline team, delivering tailored customer service and driving growth across our community banking footprint.

The position is full-time, on-site with a 35-hour week on a rota basis, offering a competitive salary and a comprehensive benefits package that rewards delivery and community impact.