Twin-Branch Community Banking Leader

Banco Santander (Brasil); Sheet; On-site; GBP 33,000 - 49,000; Full time

Benefits offered by this job

27 days' holiday + bank holidays

Annual cash allowance for benefits

Pension

Voluntary healthcare benefits

Job summary

Santander is seeking a Community Branch Manager based in Petersfield & Alton (Twin) Branch. You will work 35 hours per week on a rota basis Monday to Saturday, between 8am & 6pm, on a permanent basis.

If you strive to deliver exceptional service personally and through others, have a desire to lead from the front, and can take on a leadership role in a branch, we want to hear from you as part of our talent succession.

Qualifications

• Providing inspirational leadership that engages all the team across agreed service, quality, performance, and risk objectives.
• Coaching, supporting, and developing a team of front-line colleagues to deliver a second-to-none service, irrespective of the interaction type.
• Providing a tailored service offering for customers focussed on their individual financial needs.
• Motivating the team to maximise opportunities in deepening customer relationships, increasing customer loyalty and digital adoption.

Responsibilities

• Providing inspirational leadership that engages all the team across agreed service, quality, performance, and risk objectives (Required)
• Coaching, supporting, and developing a team of front-line colleagues to deliver a second-to-none service, irrespective of the interaction type (Required)
• Providing a tailored service offering for customers focussed on their individual financial needs (Required)
• Motivating the team to maximise opportunities in deepening customer relationships, increasing customer loyalty and digital adoption (Required)

Skills

Inspirational leadership

Coaching team

Tailored service

Customer focus

Job description

Santander is seeking a Community Branch Manager based in Petersfield & Alton (Twin) Branch. You will work 35 hours per week on a rota basis Monday to Saturday, between 8am & 6pm, on a permanent basis.

If you strive to deliver exceptional service personally and through others, have a desire to lead from the front, and can take on a leadership role in a branch, we want to hear from you as part of our talent succession.