Trip Experience Consultant

Destinytravel; City of Edinburgh; Remote; GBP 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Remote work

Travel perks

Continuous training

Team culture

Long-term growth

Zusammenfassung

Destinytravel is seeking a Trip Experience Consultant to help travelers plan vacations that are smooth and enjoyable. You will handle planning, itinerary updates, and questions from start to finish, making travel feel effortless.

The role emphasizes excellent communication, empathy, and reliability, with remote work and flexible hours. You will collaborate with a supportive team and have access to travel perks and ongoing training to grow in the travel industry.

Qualifikationen

• Excellent communication during calls, email, and messaging.
• Customer service experience is helpful.
• Organized and reliable in task management.
• Comfortable with technology and eager to learn new tools.
• Passion for travel and creating memorable experiences.

Aufgaben

• Communicate with travelers through calls, email, and messaging.
• Support changes, cancellations, and travel requests.
• Share destination insights and requirements.
• Confirm details and follow up before and after each trip.
• Offer solutions with empathy and professionalism.

Kenntnisse

Excellent communication

Customer service

Organized and reliable

Tech-savvy

Love for travel

Jobbeschreibung

About the job Trip Experience Consultant

As a Trip Experience Consultant, you will help travelers organize vacations that feel enjoyable, smooth, and stress-free. You will assist with planning, itinerary updates, and questions from beginning to end. Your role makes travel feel effortless.

Destiny&Co believes every trip should feel memorable, inspiring, and well-supported.

Key Responsibilities

• Communicate with travelers through calls, email, and messaging.
• Support changes, cancellations, and travel requests.
• Share destination insights and requirements.
• Confirm details and follow up before and after each trip.
• Offer solutions with empathy and professionalism.

Benefits

• Remote work with flexible hours.
• Access to travel perks and continuous training.
• Collaborative team culture.
• Long-term industry growth.

What We’re Looking For

• Excellent communication skills.
• Customer service experience helpful.
• Organized and reliable.
• Tech comfortable and eager to learn.
• Love for travel and creating great experiences.