Remote Travel Support Associate

Destinytravel; Birmingham; À distance; GBP 21 000 - 29 000; Plein temps

Avantages offerts par ce poste

Remote work

Flexible scheduling

Training provided

Résumé du poste

Destiny&Co. is seeking a Remote Travel Support Associate to assist travelers across their journey, answering questions, handling updates, and coordinating logistics.

You will help travellers feel informed and supported through clear communication, careful documentation, and proactive follow-ups, while working from a home-based role with flexible scheduling and onboarding support. This role requires empathy, patience, and the ability to manage multiple requests in a fast-paced travel

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple requests.
• Detail-oriented and organized.
• Comfortable with online systems.
• Interest in the travel industry.

Responsabilités

• Respond to travel-related inquiries promptly.
• Assist with documentation and entry requirements.
• Support itinerary changes and confirmations.
• Monitor upcoming trips and follow up as needed.
• Resolve concerns with empathy and professionalism.

Connaissances

Customer service

Communication

Multitasking

Detail oriented

Online systems

Description du poste

About the job Remote Travel Support Associate

Remote Travel Support Associate
As a Remote Travel Support Associate, you will support clients throughout their travel journey by assisting with questions, updates, and logistics. Your role is to ensure travelers feel informed, supported, and confident throughout their experience.

At Destiny&Co., we focus on reliable support and personalized service to help clients navigate their travel plans with ease.

Key Responsibilities

• Respond to travel-related inquiries promptly.
• Assist with documentation and entry requirements.
• Support itinerary changes and confirmations.
• Monitor upcoming trips and follow up as needed.
• Resolve concerns with empathy and professionalism.

Benefits

• Remote role with flexible scheduling.
• Training and onboarding support provided.
• Travel-related perks and learning opportunities.

What We’re Looking For

• Strong customer service and communication skills.
• Ability to manage multiple requests.
• Detail-oriented and organized.
• Comfortable with online systems.
• Interest in the travel industry.