Remote Trip Support Coordinator

Destinytravel; Bristol; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Fully remote work

Travel perks

Training & development

Traveler relationships

Job summary

Destiny&Co is seeking a Trip Support Coordinator to guide travelers from planning to return, ensuring smooth, enjoyable experiences by handling inquiries, updates, and arrangements with care.

This fully remote role offers flexible scheduling, access to travel perks, ongoing training, and the opportunity to build strong traveler relationships while collaborating with a supportive team.

Qualifications

• Candidates should demonstrate strong written and verbal communication.
• Experience in travel or hospitality is preferred but not required.
• Attention to detail and organizational habits are essential.
• Ability to learn new digital tools and systems.
• Genuine passion for travel and helping others.

Responsibilities

• Respond to inquiries through email, phone, and messaging apps with professionalism and clarity.
• Assist clients with itinerary changes, cancellations, and travel-related questions.
• Provide accurate destination information, requirements, and documentation guidance.
• Confirm travel details, follow up before and after trips, and gather feedback.
• Resolve concerns with empathy, respect, and timely communication.

Skills

Excellent communication

Customer service experience

Attention to detail

Organizational skills

Willingness to learn new tools

Job description

Destiny&Co is seeking a Trip Support Coordinator to guide travelers from planning to return, ensuring smooth, enjoyable experiences by handling inquiries, updates, and arrangements with care.

This fully remote role offers flexible scheduling, access to travel perks, ongoing training, and the opportunity to build strong traveler relationships while collaborating with a supportive team.