Trip Support

Remotetravelcareers; Leicester; Remote; GBP 18,000 - 30,000; Full time

Job summary

Remotetravelcareers is seeking a remote Trip Support specialist to assist clients with bookings and trip details from home. You’ll help with reservations, answer questions, and guide travelers to the best options using phone, email or chat, maintaining accuracy and high service quality.

The role emphasizes clear communication, organization, and patience, with flexible full- or part-time hours, and the comfort of working remotely from the United Kingdom.

Qualifications

• Excellent communication and customer service.
• Experience with booking systems is a plus.
• Able to work remotely and manage own schedule.
• Fluent in English.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication skills

Customer service

Booking systems

Organizational skills

Attention to detail

Friendly demeanor

Tools

Booking systems

Job description

We are seeking a remote Trip Support specialist to help clients with their bookings and trip details. You’ll provide assistance with reservations, answer questions, and support travelers from your home office.

Responsibilities

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time