Trip Support

Remotetravelcareers; York and North Yorkshire; Remote; GBP 22,000 - 30,000; Full time

Job summary

Remotetravelcareers is seeking a remote Trip Support specialist to assist clients with bookings, trip details, and travel options from your home office. You will handle reservations, answer questions, and provide friendly support via phone, email, or chat.

Responsibilities include updating bookings, guiding customers to the best options, and supporting the travel team with daily tasks. No strict prior experience required, hospitality background a plus.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Organised with attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication skills

Customer service

Computer skills

Detail oriented

Patience

Tools

Booking systems

Job description

We are seeking a remote Trip Support specialist to help clients with their bookings and trip details. You’ll provide assistance with reservations, answer questions, and support travelers from your home office.

Responsibilities

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time