Triage Clinical Nurse Specialist

Royal Trinity Hospice; London; On-site; GBP 54,000 - 61,000; Full time

Job summary

An established industry player is seeking a motivated Triage Clinical Nurse Specialist to join their First Contact team. This role is pivotal in providing responsive palliative care, ensuring patients receive timely support and guidance. As the first point of contact, you will manage referrals, assess patient needs, and collaborate with healthcare professionals to deliver exceptional care. With a commitment to enhancing patient experiences and a supportive work environment, this opportunity is perfect for those passionate about making a difference in end-of-life care.

Benefits

NHS-compatible terms

Generous annual leave

Pension options

Cycle schemes

Employee discounts

Event participation

Qualifications

• Registered Nurse with extensive specialist palliative care experience.
• Advanced assessment and critical thinking abilities required.

Responsibilities

• Lead in managing hospice referrals and triaging incoming cases.
• Collaborate with partners to coordinate patient care effectively.

Skills

Registered Nurse

Palliative Care

Advanced Assessment Skills

Critical Thinking

Advanced Communication Skills

Teamwork

Flexibility

Education

Bachelor’s Degree in Palliative/End-of-Life Care

Job description

Salary: Agenda for Change Band 7 £54,320 - £60,981 pa pro rata, dependent on experience (includes HCA Supplement)

Length of tenure: Permanent

It is an exciting time at Trinity as we launch our new community services, forming our clinical hub. These services aim to streamline patient care, address evolving palliative and end-of-life needs, and enhance flexibility and responsiveness.

We seek an experienced, enthusiastic, and motivated individual for the position of Triage Clinical Nurse Specialist within our First Contact team.

This role involves acting as the first point of clinical contact following patient referral. The nurse will identify and respond to immediate specialist palliative care needs through direct liaison with patients, carers, and other health and social care professionals.

Key responsibilities

1. Lead in receiving and managing hospice referrals.
2. Triage incoming referrals based on patient symptoms to determine appropriate care levels.
3. Utilize resources and guidelines to assess, prioritize, advise, schedule care, or refer patients to other services.
4. Ensure a timely, responsive, and supportive service for all stakeholders involved in referrals.
5. Manage the referral system, assessing appropriateness, urgency, and priority.
6. Collaborate with internal and external partners to coordinate patient care, ensuring it meets individual needs.
7. Use assessments and interventions as opportunities to train, coach, and mentor staff and visitors about palliative care practice.

Skills and experience required

1. Registered Nurse with bachelor’s degree in palliative/end-of-life care or related field, with extensive specialist palliative care experience.
2. Advanced assessment skills.
3. Critical thinking abilities.
4. Knowledge of disease trajectories and treatment effects.
5. Advanced communication skills.
6. Enthusiasm and flexibility.
7. Ability to work autonomously and as part of a team.
8. Ability to travel across the catchment area (a UK driving license is desirable).

We offer NHS-compatible terms, including maternity, paternity, and sickness pay, recognition of previous service, pension options, generous annual leave, and various employee benefits such as cycle schemes, discounts, and event participation. We are committed to promoting equal opportunities and encourage applications from all backgrounds.

How to apply

If you meet the criteria, please complete the online application below.

For an informal chat or visit, contact Rebecca Wallis, Head of Clinical Hub, at 0207 787 1000.

All successful applicants will undergo DBS, Occupational Health, and Reference checks.