Treetop Golf - General Manager

Highcross Shopping Centre; Leicester; Sur place; GBP 36 000 - 44 000; Plein temps

Avantages offerts par ce poste

Salary up to £40k

Bonus up to £7,500

Wellbeing app access

Free hot drinks

Friends/family discounts

Company pension

30 days holiday

Phone allowance

Résumé du poste

Treetop is seeking a General Manager for its Leicester venues to lead our team and uphold exceptional guest experiences. You will recruit, coach and develop staff, drive revenue strategies, and manage site operations to deliver high-quality mini-golf experiences.

Join a close-knit team committed to hospitality excellence, with a strong focus on growth, collaboration and results-driven leadership.

Qualifications

• Lead from the front, setting high standards for guests and team.
• Inspire, coach the team daily with a growth mindset.
• Own recruitment to attract and retain the right people for our business.
• Have honest, respectful conversations with a 'let’s solve it' mindset.
• Be detail-focused, analytical, and proactive in managing performance.
• Plan ahead to create smooth, sustainable performance.
• Celebrate progress with specific, authentic recognition.

Responsabilités

• Lead and inspire your team to shine in key metrics; manage recruitment, onboarding, training and development.
• Identify and implement revenue strategies, analyse performance, and drive repeat visits and revenue per guest.
• Oversee all site operations by managing budgets and expenses.
• Use data to understand guest insights and collaborate with other departments.
• Maintain high standards in all site areas, ensuring the mini golf experience is top quality.

Description du poste

A Bit About Us

At Treetop we’re on a mission to spread wonder. Our immersive mini-golf destinations are like no other leisure experience. Through amazing detail, quality, storytelling and technology, we transport our guests to a world where ancient spirits stir, nature glows and where every moment is extraordinary.

Role: General Manager

Contract: 40 hours per week

A Bit About Us

At Treetop we’re on a mission to spread wonder. Our immersive mini-golf destinations are like no other leisure experience. Through amazing detail, quality, storytelling and technology, we transport our guests to a world where ancient spirits stir, nature glows and where every moment is extraordinary.

With six UK venues you won't catch us standing still. We're always thinking about how we can push the boundaries even further, bringing people together to enjoy themselves in new and surprising ways.

Our focus is on attracting people who are aligned with our mission. A genuine love of great hospitality is a given. Our leaders take pride in their mindset, their presence, and the impact they create. They enjoy achieving results through collaboration, curiosity, and innovation.

You’ll be joining a close-knit team that supports one another to be the best we can be. Our rainforests are inclusive, and we welcome applications from people of all backgrounds.

We’re Looking For Someone Who Will

• Lead from the front, consistently setting and upholding high standards for both our guests and our team
• Inspire, motivate, and coach the team every day, role-modelling our values and behaviours with a growth mindset
• Own your recruitment, ensuring we attract and retain the right people for our business
• Have honest, respectful conversations with a "let’s solve it" mindset, understanding individual needs and fostering a positive, high-trust workplace
• Be detail-focused, analytical, and proactive in managing performance, reporting on results, analysing trends, and implementing strategies that drive commercial success
• Plan ahead to create smooth, sustainable performance rather than peaks and troughs
• Celebrate progress regularly in a specific and authentic way, recognising that the journey matters as much as the outcome

What You’ll Get Up To

• Lead and inspire your team to shine in our key metrics and manage recruitment, onboarding, training and development
• Identify and implement new revenue strategies, analyse performance, and drive repeat visits and revenue per guest
• Oversee all business operations by managing budgets and expenses
• Use data to understand guest insights and collaborate with other departments including
• Maintain high standards in all site areas, and be an expert in all aspects of the mini golf experience ensuring that guests receive the highest quality experience

What’s in it for you?

• Up to £40,000 salary per annum
• Quarterly performance related bonus programme up to £7500 annually
• Access to our team wellbeing app – to help promote mental health awareness and wellbeing in our teams
• Free hot drinks on duty
• Friends and family discounts on food, drink and mini golf off duty
• Company contribution pension
• 30 days holiday (including bank holidays)
• £20 Monthly Phone Allowance

If you’re ready to join our mission, we’d love to hear from you.