Golf Centre Manager

Leisure People; Luton; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25 days annual leave

Pension

Professional development

Free gym access

Discounted golf

Cycle to work

Employee assistance program

Supportive workplace

Job summary

Leisure People is seeking a Golf Centre Manager for a premier venue on the edge of Luton, featuring 18-hole and 9-hole courses, Toptracer driving range, Foot-Golf, and golf retail. You will manage day-to-day operations, lead a commercial team, and collaborate with PGA pros to grow participation and revenue.

The role involves working with outsourced catering, developing coaching pathways, and expanding ancillary revenue, with a focus on customer experience and community health.

Qualifications

• Interest in golf and customer-focused mindset.
• Operational management experience in high-volume sports or leisure.
• Supervisory or leadership experience in teams.
• Hands-on leader who supports staff and engages with customers.
• Own transport and live within commuting distance of Luton.
• Experience managing outsourced service suppliers.
• Flexible to work evenings and weekends.

Responsibilities

• Oversee daily golf operations to ensure high standards and great member experiences.
• Maximise revenue from green fees, memberships, driving range, retail, and events.
• Lead the site sales and retail team of golf operations assistants.
• Collaborate with PGA professionals to develop coaching programs and pathways.
• Develop Toptracer driving range offerings and maximise bay usage.
• Enhance ancillary revenue from buggy/trolley hire and retail.
• Coordinate with cluster GM, Head Greenkeeper and outsourced F&B, events and membership teams.

Skills

Golf interest

People skills

Customer focus

Operations management

Leadership

Team leadership

Outsourced supplier management

Job description

Job Description

We are recruiting a Golf Centre Manager for a venue that boasts both 18-hole Main course and 9-hole Academy course and is set in glorious parkland with easy access on the edge of Luton. The Golf centre also has a Toptracer driving range, a Foot-Golf course and a golf retail shop. The Golf centre currently has a £2m turnover and offers both membership and pay and play options.

Our client is an ambitious progressive Leisure Trust who are on a mission to increase the health, well-being and physical activity levels of the communities they serve. This is a fantastic opportunity that would suit a current Head of Golf, Operations Manager or Centre Manager as the successful candidate will be working alongside an outsourced contract catering company which delivers all the food and beverage operations.

Key Responsibilities:

• Overarching responsibility for day-to-day golf operations, ensuring standards are high and members and customers have an enjoyable experience.
• Maximise the revenue across green fees, Memberships, driving range, golf retail, buggy hire, Societies, coaching, Competition and events.
• Lead the site sales and retail team of golf operations assistants.
• Work with PGA Professionals and golf coaches to develop golf coaching programmes, player pathways and develop initiatives to increase golf participation in the community.
• Lead the commercial development of the Toptracer driving range and virtual bay offers by maximising bay utilisation.
• Improve ancillary revenue lines such as golf buggy/trolley hire and golf retail.
• Work closely with the Cluster General Manager, Head Greenkeeper and outsourced Food & beverage, Events and Membership departments to ensure the smooth running of the overall club.

About you:

• You MUST be Interested in Golf, business minded, great people skills, a can-do attitude and be extremely customer focused.
• Have operational management experience within a similar high-volume sports, leisure, entertainment, children's activities or retail business.
• Supervisory/people leadership experience possibly as a Team Leader, Supervisor, Assistant Manager, Duty Manager, Operations Manager, Leisure Club Manager, Store Manager.
• Hands-on approach to leadership, always willing to support your team and interact with customers and members.
• Have your own transport and live within commuting distance of Luton, Bedfordshire.
• Experience of working closely with and managing outsourced service suppliers
• Flexible to work a range of shifts including some evenings and weekends

Benefits

• 25 days annual leave plus Bank Holidays, increasing to 3 days after 5-years' service.
• Opportunity to buy extra holiday.
• Contributory pension.
• Year on year basic salary increase.
• Ongoing investment into your professional development with additional qualifications and courses.
• Free swimming and off-peak gym membership.
• Discounted golf, sports hire and food and drink
• Cycle to work scheme.
• Employee assistance programme.
• Working for a supportive, inclusive, fun organisation with a genuine purpose to improve the health and wellbeing of the communities they serve.