Guest Experience Associate

Puttshack; City Of London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Free golf

50% off food & drink

Free meal on shift

Wagestream (access pay early)

Medicash health benefits

Referral bonus (up to £500)

Training, development & progression

Fun team socials, contributions and in

Job summary

Puttshack in London is seeking upbeat hospitality crew to welcome guests, deliver fast, friendly service and help create memorable experiences on every shift.

Join a tech-driven, social mini-golf concept where energy and teamwork power outstanding guest experiences. No two shifts are the same, and you’ll be part of a dynamic team that celebrates great food, drinks, and fun moments for our guests.

Qualifications

• Excellent guest service mindset and positive energy.
• Strong communication and teamwork skills.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Create a fun, welcoming atmosphere for every guest.
• Deliver fast, friendly, high-quality service.
• Work as part of a team to bring everyone into the experience.
• Take and serve food & drink orders.
• Assist guests with bookings and golf.

Skills

Big personality

Positive energy

Great people skills

Team player

Reliable

Proactive

Job description

About Puttshack

We\'re redefining mini golf into an extraordinary, tech-driven social experience - where great food, drinks, and unforgettable moments come together to create memory-making fun.

We believe play is for everyone, shared moments matter most, and while our technology powers the experience, it\'s the energy of our people that brings it to life.

About the Role

You\'ll be at the heart of the action - serving guests, bringing the energy, and helping create experiences people can\'t wait to come back for.

No two shifts are the same, always fun and that\'s exactly how we like it!

What You\'ll Do

• Create a fun, welcoming atmosphere for every guest
• Deliver fast, friendly, high-quality service
• Work as part of a team to bring everyone into the experience
• Take and serve food & drink orders
• Assist guests with bookings and golf

What We\'re Looking For

• Big personality and positive energy, always owning the fun
• Great people skills and a genuine love for hospitality caring deeply
• A team player who brings their A game in creating shared moments
• Reliable, proactive, and ready to get stuck in leading the way
• No experience needed! just bring the energy, we\'ll teach you the rest.

Benefits

• Free golf + 50% off food & drink
• Free meal on shift
• Wagestream (access pay early)
• Medicash health benefits and lots of discounts
• Referral bonus (up to £500)
• Training, development & progression opportunities
• Fun team socials, competitions and incentives

Diversity makes our team stronger, and we\'re committed to creating an inclusive, fair workplace where everyone can thrive.