Travel Retail Sales Advisor — Heathrow (Flexible Hours)

Lagardère Travel Retail (IRE); Hounslow; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Simplyhealth

Retail Trust

Life insurance

On-site parking

In-store discounts up to 25%

Job summary

Lagardère Travel Retail (IRE) at Heathrow’s Discover London store seeks a Sales Advisor to deliver exceptional service and drive sales in a fast-paced travel retail environment. You will greet customers, offer product knowledge, handle transactions, and keep displays inviting.

Joining a team that values customer focus and collaboration, you’ll stay informed on promotions and policies while working flexible hours, including weekends, to help achieve store goals.

Qualifications

• Previous retail or customer service experience is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and adapt to changes.
• Basic math skills for handling transactions.
• Availability to work flexible hours, including weekends and holidays.

Responsibilities

• Greet customers and offer assistance with product selection.
• Provide detailed product information and recommendations based on customer needs.
• Assist with stock management, including restocking shelves and organizing displays.
• Handle customer transactions, including cash, credit, and returns.
• Resolve customer inquiries and complaints professionally and efficiently.
• Meet or exceed sales targets and contribute to store goals.
• Maintain cleanliness and orderliness of the sales floor.
• Stay updated on product knowledge, store promotions, and policies.

Skills

Customer service

Sales techniques

Product knowledge

Teamwork and collaboration

Problem-solving

Time management

Job description

Lagardère Travel Retail (IRE) at Heathrow’s Discover London store seeks a Sales Advisor to deliver exceptional service and drive sales in a fast-paced travel retail environment. You will greet customers, offer product knowledge, handle transactions, and keep displays inviting.

Joining a team that values customer focus and collaboration, you’ll stay informed on promotions and policies while working flexible hours, including weekends, to help achieve store goals.