Travel Retail Advisor: Commission, Holidays & Growth

TUI Group; Poole; Sur place; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Commission scheme

Holiday benefits and discounts

Health and wellbeing program

Career development

Pension scheme

Life assurance

Résumé du poste

Travel Advisor role at TUI Poole store, delivering exceptional service and expert destination knowledge to help customers choose holidays, cruises, and UK breaks. You’ll work varied shifts, including weekends and bank holidays, in a busy retail environment, with full training on systems to support memorable holidays.

Join a supportive team with a commission scheme, holiday benefits, and opportunities for career progression, plus health, pension, and life assurance benefits.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Ability to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with our customers and colleagues.
• An organised individual who takes pride in their work and communicates effectively.

Responsabilités

• Inspire customers and colleagues with your passion for holidays and great service.
• Strive to exceed sales targets in retail by understanding customer needs and offering relevant options.
• Adapt to changing situations and handle both face-to-face and virtual interactions.
• Investigate and resolve questions or complaints to ensure customer satisfaction.
• Receive training on a variety of systems to help bring memorable holidays to life for customers.

Connaissances

Customer service

Sales targets

Time management

Adaptability

Team player

Communication

Description du poste

Travel Advisor role at TUI Poole store, delivering exceptional service and expert destination knowledge to help customers choose holidays, cruises, and UK breaks. You’ll work varied shifts, including weekends and bank holidays, in a busy retail environment, with full training on systems to support memorable holidays.

Join a supportive team with a commission scheme, holiday benefits, and opportunities for career progression, plus health, pension, and life assurance benefits.