Travel Sales Consultant - Commission & Holidays

TUI; Poole; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Commission scheme

Holiday benefits and discounts

Health & wellbeing program

Career development

Pension scheme and life assurance

Job summary

TUI in Poole is seeking a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and related products. You’ll join a welcoming team that puts customer care at the heart of every sale, delivering memorable holidays while hitting sales targets.

You’ll work varied shifts, including weekends and evenings, with training on TUI systems to enhance knowledge and customer experiences. The role emphasizes service, product knowledge and growth opportunities.

Qualifications

• Excellent customer service with a genuine passion to go above and beyond.
• A strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A proactive team player who collaborates with customers and colleagues.

Responsibilities

• Inspire customers and colleagues while delivering a great amount of fun in-store and virtually.
• Exceed sales objectives and actively smash targets in a retail environment.
• Adapt to changing processes and embrace new systems as technology evolves.
• Investigate and resolve questions or complaints to maintain service excellence.
• Receive training on systems to enhance product knowledge and customer experiences.

Skills

Customer service

Sales target focus

Multi-tasking

Adaptability

Team player

Tools

CRM systems

Job description

TUI in Poole is seeking a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and related products. You’ll join a welcoming team that puts customer care at the heart of every sale, delivering memorable holidays while hitting sales targets.

You’ll work varied shifts, including weekends and evenings, with training on TUI systems to enhance knowledge and customer experiences. The role emphasizes service, product knowledge and growth opportunities.