Travel Advisor: Commission & Holidays in Retail

Tui Blue; Southampton; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Starting salary £13.09/h

Commission scheme

Holiday benefits

Health & wellbeing

Career progression

Pension & life assurance

Job summary

At TUI Southampton, a Travel Advisor role invites you to help customers plan unforgettable holidays while you enjoy a lively, shift-based environment. You will guide guests, sell holidays and additional products, and grow as a destination expert through hands-on training and a strong team culture.

You will contribute to a busy store, embrace change, and resolve inquiries with confidence. The role blends face-to-face service with virtual assistance, enabling memorable experiences for every

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• A strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with our customers and colleagues.
• An organised individual who takes pride in their work and communicates effectively.

Responsibilities

• Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun.
• Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’.
• You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually.
• If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint.
• As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers.

Job description

At TUI Southampton, a Travel Advisor role invites you to help customers plan unforgettable holidays while you enjoy a lively, shift-based environment. You will guide guests, sell holidays and additional products, and grow as a destination expert through hands-on training and a strong team culture.

You will contribute to a busy store, embrace change, and resolve inquiries with confidence. The role blends face-to-face service with virtual assistance, enabling memorable experiences for every