Travel Advisor (Retail) – Commission, Benefits & Growth

Tui Blue; Worcester; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

Starting salary £13.09/hr

Commission

Holiday benefits

Health & wellbeing

Career progression

Pension plan

Job summary

TUI in Worcester is hiring a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and add-on products in a welcoming store environment. You’ll learn about destinations and become a destination expert, offering exceptional service and aiming to exceed sales targets.

You'll work varied shifts including weekends and evenings, with training on systems to support you in delivering memorable holidays and building customer loyalty.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Ability to prioritise multiple tasks in a fast-paced environment.
• Ability to embrace change and adapt to new ways of working.
• A team player who collaborates with our customers and colleagues.
• An organised individual who takes pride in their work and communicates effectively.
• Able to work a varied shift pattern in-line with shop opening and closing times.

Responsibilities

• Inspire customers and colleagues whilst enjoying a great amount of fun.
• Drive to exceed sales objectives, in Retail we call it 'Smashing your Targets'.
• Handle face to face and virtual customer interactions with confidence.
• Investigate and resolve questions or complaints when needed.
• Receive training on systems to enhance knowledge and bring holidays to life.

Skills

Customer service

Sales targets

Multitasking

Adaptability

Team player

Communication

Organised

Job description

TUI in Worcester is hiring a Travel Advisor to help customers choose and book holidays, cruises, UK breaks and add-on products in a welcoming store environment. You’ll learn about destinations and become a destination expert, offering exceptional service and aiming to exceed sales targets.

You'll work varied shifts including weekends and evenings, with training on systems to support you in delivering memorable holidays and building customer loyalty.