Travel Operations Specialist - Fast-Paced & Detail-Driven

Confidential; Brighton; Sur place; GBP 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Friendly and supportive team

Progression opportunities

Varied, fast-paced role

Résumé du poste

Office Angels is seeking an organised Travel Operations Coordinator in Brighton to join a busy team, managing multiple bookings and ensuring smooth customer journeys from start to finish.

The permanent role offers a salary of 28,000–33,000, with responsibilities including liaising with airlines, hotels and transport providers, handling amendments, solving issues quickly and delivering outstanding service in a fast-paced environment.

Qualifications

• Previous travel / events operations experience is essential.
• Strong organisational skills with the ability to juggle multiple priorities.
• Excellent problem-solving skills and a calm approach under pressure.
• Confident communicator with strong customer service skills.
• High attention to detail and excellent administration abilities.
• Experience using travel booking systems and operational platforms.

Responsabilités

• Manage a high volume of travel bookings, itineraries and operational requirements.
• Liaise with airlines, hotels, transport providers and overseas partners.
• Handle booking amendments, cancellations and travel disruptions.
• Investigate and resolve operational issues and customer queries.
• Ensure travel documentation and booking information is accurate and up to date.
• Monitor deadlines and travel schedules, ensuring seamless delivery.
• Build strong relationships with clients, suppliers and internal teams.

Connaissances

Travel bookings

Organisation

Problem solving

Communication

Attention to detail

Travel booking systems

Outils

Travel booking systems

Description du poste

Office Angels is seeking an organised Travel Operations Coordinator in Brighton to join a busy team, managing multiple bookings and ensuring smooth customer journeys from start to finish.

The permanent role offers a salary of 28,000–33,000, with responsibilities including liaising with airlines, hotels and transport providers, handling amendments, solving issues quickly and delivering outstanding service in a fast-paced environment.