Travel Operations Coordinator

Confidential; Brighton; Sur place; GBP 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Friendly and supportive team

Progression opportunities

Varied, fast-paced role

Résumé du poste

Office Angels is seeking an organised Travel Operations Coordinator in Brighton to join a busy team, managing multiple bookings and ensuring smooth customer journeys from start to finish.

The permanent role offers a salary of 28,000–33,000, with responsibilities including liaising with airlines, hotels and transport providers, handling amendments, solving issues quickly and delivering outstanding service in a fast-paced environment.

Qualifications

• Previous travel / events operations experience is essential.
• Strong organisational skills with the ability to juggle multiple priorities.
• Excellent problem-solving skills and a calm approach under pressure.
• Confident communicator with strong customer service skills.
• High attention to detail and excellent administration abilities.
• Experience using travel booking systems and operational platforms.

Responsabilités

• Manage a high volume of travel bookings, itineraries and operational requirements.
• Liaise with airlines, hotels, transport providers and overseas partners.
• Handle booking amendments, cancellations and travel disruptions.
• Investigate and resolve operational issues and customer queries.
• Ensure travel documentation and booking information is accurate and up to date.
• Monitor deadlines and travel schedules, ensuring seamless delivery.
• Build strong relationships with clients, suppliers and internal teams.

Connaissances

Travel bookings

Organisation

Problem solving

Communication

Attention to detail

Travel booking systems

Outils

Travel booking systems

Description du poste

Travel Operations Coordinator

28,000- 33000 salary

Brighton

Permanent Role

Do you have experience within travel operations and thrive in a fast-paced environment where no two days are the same? We're looking for an organised and proactive Travel Operations Coordinator to join a busy team, managing multiple bookings, solving problems and ensuring every customer journey runs smoothly.

You'll be responsible for coordinating travel arrangements from start to finish, liaising with suppliers, handling amendments and resolving issues quickly and effectively. This is a role for someone who enjoys spinning multiple plates, thinking on their feet and delivering outstanding service.

Key Responsibilities

• Manage a high volume of travel bookings, itineraries and operational requirements.
• Liaise with airlines, hotels, transport providers and overseas partners.
• Handle booking amendments, cancellations and travel disruptions.
• Investigate and resolve operational issues and customer queries.
• Ensure all travel documentation and booking information is accurate and up to date.
• Monitor deadlines and travel schedules, ensuring seamless delivery.
• Build strong relationships with clients, suppliers and internal teams.

About You

• Previous travel / events operations experience is essential.
• Strong organisational skills with the ability to juggle multiple priorities.
• Excellent problem-solving skills and a calm approach under pressure.
• Confident communicator with strong customer service skills.
• High attention to detail and excellent administration abilities.
• Experience using travel booking systems and operational platforms.

Salary & Benefits

• Up to 28k- 33k
• Friendly and supportive team environment.
• Varied and fast-paced role with genuine responsibility.
• Opportunity to progress within a growing travel business.

If you're an experienced travel operations professional who enjoys keeping multiple plates spinning and finding solutions when challenges arise, we'd love to hear from you.

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.