Travel Money Sales Advisor

Eurochange; Basildon; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Colleague Rate on Travel Money

28 days holiday (inclusive of bankhols

Access to Retail Incentive & BonusSche

High Street Discounts

Free 24/7 Virtual GP service

Cycle to Work Scheme

Employee Wellbeing & Financial Support

Employee Assistance Programme

Wagestream – access to flexible pay

Recognition Awards

Additional holiday entitlement after 1

Job summary

Eurochange in Basildon is seeking a part-time Retail Sales Assistant to deliver friendly, knowledgeable service at our Basildon (Eastgate Shopping Centre) bureau. You’ll handle transactions, advise customers on travel money options, and help visitors plan their purchases with accuracy and care.

The role requires flexibility across weekdays, weekends, and bank holidays. You’ll be part of a team that values welcoming every customer, maintaining a secure and well-presented counter, and supporting

Qualifications

• At least 1 year of experience in retail sales, cash handling, and customer service.
• Confident, friendly, and positive attitude – you make customers feel welcome and valued!
• Strong communication skills, with the ability to build rapport and trust quickly
• High levels of accuracy and attention to detail when handling transactions
• A natural flair for selling and exceeding customer expectations
• Flexibility to adapt, work independently, and travel to nearby locations if required.

Responsibilities

• Delivering outstanding, friendly service that turns first-time customers into loyal fans
• Building genuine rapport with each customer to understand their travel plans, needs, and concerns
• Using your knowledge and enthusiasm to recommend the best products and services for every customer
• Engaging in conversational selling to match products to customers’ needs in a way that feels natural and supportive
• Sharing trusted advice on exchange rates, currency options, and how to get the most value for their money
• Accurately processing transactions while ensuring full compliance with financial regulations
• Keeping your bureau secure, presentable, and welcoming at all times
• Promoting additional products and services to enhance each customer’s journey and make their travel experience simpler and better
• Taking ownership when your manager is away, keeping the bureau running smoothly
• Supporting new colleagues during onboarding and sharing your knowledge with the team
• Being flexible to work in nearby branches when needed, helping the team succeed wherever you’re needed

Skills

Retail experience

Cash handling

Customer service

Communication

Job description

Eurochange in Basildon is seeking a part-time Retail Sales Assistant to deliver friendly, knowledgeable service at our Basildon (Eastgate Shopping Centre) bureau. You’ll handle transactions, advise customers on travel money options, and help visitors plan their purchases with accuracy and care.

The role requires flexibility across weekdays, weekends, and bank holidays. You’ll be part of a team that values welcoming every customer, maintaining a secure and well-presented counter, and supporting