Travel Money Retail Specialist (Part-Time)

Eurochange; Woking; Presencial; GBP 15.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Colleague Rate on Travel Money

28 days holiday (incl. bank holidays)

Retail Incentive & Bonus Schemes

High Street Discounts

Free 24/7 Virtual GP service

Cycle to Work Scheme

Employee Wellbeing & Financial Support

Employee Assistance Programme

Wagestream – access to flexible pay

Recognition Awards

Additional holiday entitlement after 1

Life Assurance

Descripción de la vacante

eurochange is hiring a Retail Sales Assistant in Woking. You will be the face of our bureau, delivering friendly service, handling transactions, and helping customers plan their currency needs. The role offers part-time hours with flexibility to cover shifts across weekdays and weekends.

Join us to promote our travel money products, work in a welcoming environment, and support colleagues across nearby branches as needed.

Formación

• At least 1 year of experience in retail sales, cash handling and customer service.
• Must be confident, friendly and positive, making customers feel welcome and valued.
• Strong communication skills to build rapport quickly.

Responsabilidades

• Deliver outstanding, friendly service that turns first-time customers into loyal fans.
• Build genuine rapport to understand travel plans, needs and concerns.
• Recommend the best products and services for each customer.
• Engage in conversational selling to match products to customers’ needs.
• Share trusted advice on exchange rates and currency options.
• Process transactions accurately while complying with financial regulations.
• Keep the bureau secure, presentable, and welcoming at all times.
• Promote additional products and services to enhance each customer’s journey.
• Take ownership when the manager is away and keep the bureau running smoothly.
• Support onboarding and share knowledge with the team.
• Be flexible to work in nearby branches when required.

Conocimientos

Retail sales

Cash handling

Customer service

Communication skills

Flexibility

Descripción del empleo

eurochange is hiring a Retail Sales Assistant in Woking. You will be the face of our bureau, delivering friendly service, handling transactions, and helping customers plan their currency needs. The role offers part-time hours with flexibility to cover shifts across weekdays and weekends.

Join us to promote our travel money products, work in a welcoming environment, and support colleagues across nearby branches as needed.