Retail Travel Money Specialist – Part-Time

Eurochange; Ipswich; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Colleague Rate on Travel Money

28 days holiday (inclusive of bank hol

Access to Retail Incentive & BonusSche

High Street Discounts

Free 24/7 Virtual GP service

Cycle to Work Scheme

Employee Wellbeing & Financial Support

Employee Assistance Programme

Wagestream – early access to earned W

Recognition Awards

Additional holiday entitlement

Job summary

Eurochange in Ipswich is seeking a Retail Sales Assistant to join our friendly team at Sailmakers Shopping Centre. You’ll assist customers with travel money, provide clear advice, and handle transactions accurately in a busy high-street environment.

With full training, you’ll learn our products, work a mix of weekdays and weekends, and develop skills in customer service and cash handling. Competitive hourly pay and holiday entitlement are offered.

Qualifications

• Experience in retail sales, cash handling and customer service.
• Confident, friendly and positive attitude.
• Strong communication and relationship-building skills.
• High accuracy and attention to detail when handling transactions.
• Flexibility to travel to nearby locations if required.

Responsibilities

• Deliver outstanding, friendly service that turns first-time customers into loyal fans.
• Build genuine rapport with each customer to understand travel plans and needs.
• Recommend the best products and services for every customer.
• Engage in conversational selling to match products to customer needs.
• Provide trusted advice on exchange rates and currency options.
• Process transactions accurately while complying with regulations.
• Keep the bureau secure, presentable, and welcoming at all times.
• Promote additional products and services to enhance each journey.
• Take ownership when managers are absent and assist onboarding.

Skills

Retail sales

Cash handling

Customer service

Job description

Eurochange in Ipswich is seeking a Retail Sales Assistant to join our friendly team at Sailmakers Shopping Centre. You’ll assist customers with travel money, provide clear advice, and handle transactions accurately in a busy high-street environment.

With full training, you’ll learn our products, work a mix of weekdays and weekends, and develop skills in customer service and cash handling. Competitive hourly pay and holiday entitlement are offered.