Part-Time Travel Money Retail Sales Assistant

Eurochange Ltd; Southampton; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Holiday allowance

Retail incentive scheme

High street discounts

GP service

Cycle to work

Wellbeing support

Wagestream pay

Recognition awards

Life assurance

Job summary

Eurochange Ltd in Southampton is seeking a part-time Retail Sales Assistant to join our travel money bureau. You’ll deliver friendly, expert service, understand customers’ travel needs, and help them get the best value for their money.

You’ll work a mix of weekdays, weekends and bank holidays, with shifts based around customer demand. Training is provided, and you’ll join a team focused on accuracy, trust and customer satisfaction.

Qualifications

• At least 1 year of experience in retail sales, cash handling and customer service.
• Confident, friendly and positive attitude – you make customers feel welcome and valued.
• Strong communication skills with the ability to build rapport quickly.
• High levels of accuracy and attention to detail when handling transactions.
• A natural flair for selling and exceeding customer expectations.
• Flexibility to adapt, work independently and travel to nearby locations if required.

Responsibilities

• Deliver outstanding, friendly service that turns first-time customers into loyal fans.
• Build genuine rapport with each customer to understand travel plans and needs.
• Recommend the best products and services for every customer.
• Engage in conversational selling to match products to customer needs.
• Provide trusted advice on exchange rates and currency options.
• Accurately process transactions with full compliance to regulations.
• Keep the bureau secure, presentable and welcoming at all times.
• Promote additional products and services to enhance each journey.
• Take ownership when the manager is away and keep the bureau running smoothly.
• Support new colleagues during onboarding and share knowledge with the team.
• Be flexible to work in nearby branches when needed.

Skills

Retail experience

Cash handling

Customer service

Job description

Eurochange Ltd in Southampton is seeking a part-time Retail Sales Assistant to join our travel money bureau. You’ll deliver friendly, expert service, understand customers’ travel needs, and help them get the best value for their money.

You’ll work a mix of weekdays, weekends and bank holidays, with shifts based around customer demand. Training is provided, and you’ll join a team focused on accuracy, trust and customer satisfaction.