Travel Advisor: Commission, Holidays & Growth

Tui Blue; Scunthorpe; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Commission scheme

Holiday discounts

Time off purchase

Health & wellbeing

Pension & life assurance

Career progression

Job summary

TUI is hiring a Travel Advisor in our Scunthorpe store to help customers plan and book holidays, cruises, UK breaks and more. You'll deliver exceptional service, aim to meet sales targets, and work a shift pattern including weekends and evenings in busy periods.

You'll receive training on systems, with opportunities to benefit from our commission scheme, holiday discounts, pension and health benefits while growing as a destination expert in our welcoming retail team.

Qualifications

• Excellent customer service skills with a genuine passion to go above and beyond.
• Strong dedication to achieve goals and sales targets.
• Able to prioritise multiple tasks in a fast-paced environment and bounce back from challenges.
• Ability to embrace change and adapt to new ways of working.
• A team player who engages and collaborates with customers and colleagues.

Responsibilities

• Use your passion to inspire customers and colleagues whilst enjoying a great amount of fun.
• Drive to exceed sales objectives, in Retail we call it 'Smashing your Targets'.
• Embrace change and rise to challenges in a customer engaged role both face to face and virtually.
• Actively investigate and resolve questions or complaints when things don’t go to plan.
• Receive training on a variety of systems to enhance knowledge and bring memorable holidays to life.

Skills

Customer service

Sales focus

Communication

Team player

Job description

TUI is hiring a Travel Advisor in our Scunthorpe store to help customers plan and book holidays, cruises, UK breaks and more. You'll deliver exceptional service, aim to meet sales targets, and work a shift pattern including weekends and evenings in busy periods.

You'll receive training on systems, with opportunities to benefit from our commission scheme, holiday discounts, pension and health benefits while growing as a destination expert in our welcoming retail team.