Trauma & Orthopaedics Support Secretary (Transcription)

UHCW NHS Trust; Coventry; On-site; GBP 18,000 - 22,000; Part time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking two part-time Support Secretaries in Trauma and Orthopaedics to ensure timely transcription of trauma clinic letters on the day of the clinic. The role is based at UHCW, ideally Monday to Friday mornings.

Excellent English, meticulous keyboard skills, and the ability to stay calm under pressure are essential as you will handle telephone calls, emails, and general office duties within a busy clinical department.

Qualifications

• Thorough and attentive to detail in a busy clinical setting.
• Ability to work well with others and use initiative.
• Excellent knowledge of English language.
• Experience answering the telephone and handling emails.

Responsibilities

• Transcribe trauma clinic letters on the day of the clinic.
• Maintain accurate and up-to-date records and filing.
• Support general office duties including typing, photocopying and printing.
• Cover in the absence of other team members and manage workload.
• Utilise Trust IT systems to input patient data and distribute correspondence.

Skills

Thoroughness

Attention to detail

Teamwork

Initiative

English language

Telephone handling

Email management

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking two part-time Support Secretaries in Trauma and Orthopaedics to ensure timely transcription of trauma clinic letters on the day of the clinic. The role is based at UHCW, ideally Monday to Friday mornings.

Excellent English, meticulous keyboard skills, and the ability to stay calm under pressure are essential as you will handle telephone calls, emails, and general office duties within a busy clinical department.