NHS Admin Support Secretary | Data & Typing Expert

UHCW NHS Trust; Coventry; On-site; GBP 21,000 - 28,000; Full time

Job summary

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Support Secretary to join the Surgical Group. The role involves a variety of administrative tasks including typing, handling calls, post and email management, and data entry across Trust IT systems.

The post requires attention to detail, initiative, and the ability to work well as part of a team in a busy NHS environment. The successful candidate will contribute to efficient office operations, support new staff with standard

Qualifications

• Attention to detail is essential for accurate keyboard work and record keeping.
• Ability to work well with others and support team members is required.
• Ability to use initiative and remain calm under pressure.
• Excellent knowledge of English language is necessary.
• Audio typing involves transcribing spoken notes from audio tape.
• Copy typing from handwritten notes is needed.
• Handling telephone calls and managing post and emails are part of duties.
• Maintaining data quality across systems is important.

Responsibilities

• Resolve routine and urgent enquiries promptly using own initiative or referrals.
• Maintain up-to-date documentation and organised records for decisions.
• Maintain internal computer systems and retrieve information for patients/customers.
• Undertake general office duties such as faxing, typing, photocopying and data uploads/downloads.
• Ensure efficient office management and up-to-date data entry across systems.
• Support new team members with training on departmental procedures.
• Use Trust IT systems to input patient data accurately following guidelines.
• Receive, sort, and distribute incoming post within the department.
• Provide cover for absent team members.

Skills

Attention to detail

Teamwork

Initiative

Excellent English

Audio typing

Copy typing

Telephone handling

Post & emails

Data quality

Job description

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Support Secretary to join the Surgical Group. The role involves a variety of administrative tasks including typing, handling calls, post and email management, and data entry across Trust IT systems.

The post requires attention to detail, initiative, and the ability to work well as part of a team in a busy NHS environment. The successful candidate will contribute to efficient office operations, support new staff with standard