NHS Trauma & Orthopaedics Admin – Flexible Hours

Southend University Hospital NHS Trust; Leigh on Sea; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Generous holiday allowance

Pension scheme

Job summary

Southend University Hospital NHS Trust is seeking a proactive receptionist to join the Trauma & Orthopaedics team. The role will support fracture clinic administration, manage enquiries, and assist with patient pathways.

You will contribute to accurate record-keeping and smooth clinic operations in a welcoming NHS environment. The ideal candidate will have strong communication skills, good keyboard ability, and a willingness to learn within a supportive team.

Qualifications

• Excellent communication and interpersonal skills.
• Strong keyboard skills and basic computer knowledge.
• Understanding of 18-week patient pathways.

Responsibilities

• Answer telephone and face-to-face enquiries with clear information.
• Book new and follow-up fracture clinic appointments.
• Record clinic outcomes accurately.
• Carry out filing and scanning tasks.
• Update demographic details in the Electronic Patient Record.

Skills

Strong communication

Keyboard skills

Basic computer knowledge

Job description

Southend University Hospital NHS Trust is seeking a proactive receptionist to join the Trauma & Orthopaedics team. The role will support fracture clinic administration, manage enquiries, and assist with patient pathways.

You will contribute to accurate record-keeping and smooth clinic operations in a welcoming NHS environment. The ideal candidate will have strong communication skills, good keyboard ability, and a willingness to learn within a supportive team.