Trauma & Orthopaedic Clerical Assistant

Dorset Clinical Commissioning Group; Poole; On-site; GBP 18,000 - 22,000; Full time

Job summary

Dorset Clinical Commissioning Group is seeking an efficient Trauma & Orthopaedic Clerical Assistant in Poole. The role involves providing multi-skilled administrative support to Medical Secretaries, handling audio typing, and maintaining smooth communication within a busy department.

The post requires English and Maths to GCSE level, familiarity with hospital IT systems, and the ability to work in a busy environment. A proactive, patient-friendly approach is essential.

Qualifications

• Proficient in audio-typing and basic word processing.
• Proficient in using MS Office and hospital IT systems.
• Experience with administrative duties in a health care setting is desirable.

Responsibilities

• Provide multi-skilled administrative support to Medical Secretaries to ensure efficient service.
• Liaise with staff at all levels and maintain communication flow within the department.
• Answer and forward telephone messages during working hours.
• Safely transport patient notes in and out of the department.

Skills

Audio typing

MS Office

Communication

Prioritisation

Education

GCSE English & Maths

Admin qualification

ECDL

Tools

Hospital IT systems

Job description

Computer literate with word processing experience and Audio Typing skills

Scanning/Shredding/photocopying.

Uploading of documentation to internal hospital systems.

Ensuring flow of communication within the department.

Post Holder will be required to liaise with all levels of staff.

Ensure that the telephone is always attended during normal working hours, if only with a message facility in the absence of the post holder and relay message appropriately.

Responsible for the safe transportation of patient notes in and out of the department.

To provide a multi-skilled administrative service to the Medical Secretaries to enable the service to run efficiently.

Person specification

Qualifications

• English and Maths to GCSE or Equivalent
• Ability to Audio-type
• Academic Qualification in Admin
• ECDL

Experience

• Experience of working with members of the public
• Experience in Hospital IT systems
• Experience of working in a Health Care Organisation
• Evidence of ability to communicate verbally and in writing
• MS Office packages

Knowledge

• Ability to work in a busy environment
• Ability to prioritise work/demonstrate initiative
• Medical Terminology Qualification

Personal Attributes

• Energy and enthusiasm
• Awareness and understanding of the UHD Values

Language Requirement

• Be able to speak English as necessary to undertake the role

Trauma & Orthopaedic Clerical Assistant Poole, UK