Senior Medical Secretary

The Robert Jones And Agnes Hunt Orthopaedic Hospital Nhs Foundation Trust; Oswestry; On-site; GBP 21,000 - 27,000; Full time

Job summary

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust is seeking a Senior Medical Secretary to provide an efficient and confidential secretarial service to Consultants and the department. You will demonstrate initiative and professional discretion while handling varied medical correspondence and dictation.

Key duties include typing clinic letters, operation notes and ward notes using audio/dictation and the Trust’s systems, plus diary management and liaison with the team on-call rosters.

Qualifications

• Good communication and interpersonal skills are essential.
• Ability to maintain confidentiality and exercise discretion in dealing with sensitive information.
• Experience with medical terminology and secretarial tasks is required.

Responsibilities

• Type clinic letters, operation notes, ward notes and other medical documents accurately.
• Operate audio dictation or shorthand to transcribe diverse medical terminology.
• Use Trust computer systems for patient information and correspondence.
• Manage paper or electronic diaries for Consultants and their Team.
• Liaise with Consultants and Team regarding on-call rota and referrals.
• Handle incoming mail and prioritise urgent workload.

Skills

Communication skills

Interpersonal skills

Tact & discretion

Organise & prioritise work

Shorthand 100 wpm

Audio typing

Medical terminology

Education

RSA level 3

Job description

Job summary

The Senior Medical Secretary provides an efficient and comprehensive professional secretarial service to the Consultants, their Team and the wider department. You will be expected to exercise initiative and independent judgement whilst maintaining a high level of confidentiality and diplomacy at all times.

Main duties of the job

To undertake the typing of clinic letters, operation notes, pre operative notes, ward notes, discharge letters, specialist reports, conference notes and associated correspondence of varied medical terminology, efficiently and accurately through audio word processing or shorthand dictation distributing as necessary to the relevant healthcare professions with a copy to the patient. This work involves a significant use of the Trust's computer systems.

About us

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation. Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role. We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK). RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham. The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line. We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.

Job responsibilities

• The typing of clinic letters, operation notes, pre operative notes, ward notes and other letters of varied medical terminology, efficiently and accurately through audio digital dictation distributing as necessary to the relevant healthcare professionals and patient with the target time.


• The use of the Trust's computer systems.


• To send and receive confidential patient information to and from other healthcare organisations, patients, carers and relatives.


• Manage paper based or electronic diaries for the Consultant and their Team.


• To liaise with Consultant and their Team regarding on call rota.


• Process incoming mail.


• Ensure all referrals and internal referrals are passed to the appropriate Booking Team.


• Deal with telephone calls into the hospital, a first point of contact.


• Regularly check digital dictating system for urgent work and prioritise workload.

Person Specification

Qualifications/Training

Essential

• RSA level 3


• Audio typing/digital dictation

Desirable

• English/Maths GCSE's or equivalent


• Shorthand 100 wpm


• AMSPAR diploma


• ECDL/NVQ

Experience

Essential

• Previous Medical Secretarial experience

Skills/Knowledge

Essential

• Good knowledge of medical terminology

Aptitudes and Attributes

Essential

• Good communication /interpersonal skills


• Tact and discretion when dealing with sensitive and confidential information


• Ability to organise and prioritise own work


• To reward a higher degree of initiative and responsibility

Desirable

• Team player/able to work flexibly


• Able to use a variety of computer systems

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Applicants must have current UK professional registration. For further information please see NHS Careers website.