Clerical Officer/Audio Typist

Bolton NHS Foundation Trust; Bolton; In loco; GBP 18.000 - 24.000; Tempo pieno

Descrizione del lavoro

Bolton NHS Foundation Trust is seeking a capable administrator to support the Urology team with medical secretarial duties and audiotyping when required. The role requires strong multitasking, excellent communication, and accurate data handling in a busy environment.

You will manage case notes storage and archiving, patient registration and data input, and assist with transcription and document management. Experience in NHS administration and data protection guidelines is desirable.

Competenze

• English and Maths at grade C/4 or above.
• Administration/Customer Service qualification.
• Experience in an administration environment, including NHS settings preferred.
• Knowledge of Data Protection guidelines.
• Medical records experience and ability to handle confidential information.

Mansioni

• Storage, retrieval and archiving of casenotes to support outpatient episodes and data input.
• Maintain filing systems and locate casenotes in the correct location.
• Use tracking systems to locate casenotes where necessary.
• Update tracking system to reflect location and status of casenotes.
• Transcription/audiotyping of clinical letters or notes.

Conoscenze

Administrative experience

Customer service

Data handling

Attention to detail

Teamwork

Formazione

English and Maths Grades C/4 and above

Administration/Customer Service Qualification

Strumenti

Microsoft Office

Data entry systems

Descrizione del lavoro

We are looking to appoint an individual to work in the Urology team. The role will be to provide administrative support to the medical secretarial team and to also support with audiotyping when needed.Candidates must be highly motivated and able to multi-task in a busy administration office. Excellent communication skills are essential as you will be expected to work with a diverse range of people. Good IT skills and attention to detail are also a must; we aim to deliver a high standard of service to our patients and medical team. The department oversees a high volume workload, so you must be able to demonstrate experience of meeting deadlines. The ability to work effectively as part of a team is essential.

Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants must have the right to work in the UK at the time of application, as we are unable to support visa applications for this position.

Main duties of the job

• Duties will include storage, retrieval and archiving of case notes to support outpatient episodes, customer service, patient registration and data input.
• Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
• If casenotes are not in main storage areas use tracking system to locate and request where necessary.
• Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
• Filing confidential information away into the casenotes.
• Retrieving casenotes for consultants, secretaries or nurses.
• Clinical transcription/audiotyping

About us

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.

Job responsibilities

• Duties will include storage, retrieval and archiving of case notes to support outpatient episodes, customer service, patient registration and data input.
• Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
• If casenotes are not in main storage areas use tracking system to locate and request where necessary.
• Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
• Filing confidential information away into the casenotes.
• Retrieving casenotes for consultants, secretaries or nurses.
• Transcription of clinical letters.

Person Specification

Education/Qualifications

• English and Maths Grades C/4 and above
• Administration/Customer Service Qualification

Experience & Knowledge

• Experience in an administration environment
• Customer Service Skills
• Knowledge of Data Protection guidelines
• Medical records experience
• Previous experience in a hospital/NHS environment

Skills

• Ability to work under pressure to meet deadlines and targets
• Willing to be flexible around tasks and working hours
• Ability to prioritise workload
• Ability to work to standards and with a good level of attention to detail
• Demonstrate willingness to adapt to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.