Trauma‑Informed Team Leader, Supported Housing

The Housing Network; Greater Manchester; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

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Referral programme

Job summary

The Housing Network in Manchester is seeking an experienced Team Leader to guide a supported housing team delivering services to people experiencing homelessness.

You will provide hands-on leadership, supervise staff, and manage a small complex caseload while delivering trauma-informed, strengths-based support in collaboration with multi-agency partners.

The role includes safeguarding, risk management, tenancy and housing management, with a focus on outcomes and continuous service improvement.

Qualifications

• Experience leading a team in supported housing for homeless or vulnerable populations.
• Experience implementing trauma-informed, strengths-based approaches.
• Experience with safeguarding and risk management in housing contexts.
• Experience coordinating with multi-agency partners to support residents.

Responsibilities

• Support the Supported Housing Manager to lead a team delivering supported housing services for people experiencing homelessness and multiple disadvantage.
• Provide hands-on leadership, supervising staff while managing a small complex caseload.
• Deliver and embed trauma-informed, strengths-based support to achieve positive resident outcomes.
• Oversee safeguarding, risk management, and support planning, working with multi-agency partners.
• Ensure effective tenancy, rent, and housing management, supporting residents toward independence.
• Drive high performance, compliance, and continuous service improvement within a growing service.

Skills

Team leadership

Trauma-informed care

Risk management

Multi-agency collaboration

Housing management

Staff supervision

Job description

The Housing Network in Manchester is seeking an experienced Team Leader to guide a supported housing team delivering services to people experiencing homelessness.

You will provide hands-on leadership, supervise staff, and manage a small complex caseload while delivering trauma-informed, strengths-based support in collaboration with multi-agency partners.

The role includes safeguarding, risk management, tenancy and housing management, with a focus on outcomes and continuous service improvement.