Team Leader

CIH International Housing Group; Manchester; On-site; GBP 28,000 - 39,000; Full time

Benefits offered by this job

Blue Light Card

Referral programme

Job summary

The Housing Network is seeking an experienced Team Leader in Manchester to support vulnerable residents experiencing homelessness. You will lead a team delivering supported housing services, supervise staff, and manage a small caseload with trauma-informed, strengths-based approaches.

Join us to drive safeguarding, tenancy management, and service improvements in a growing service; DBS checks and equal opportunity commitment apply.

Qualifications

• Experienced Team Leader to support people experiencing homelessness.
• Proven ability to lead staff and manage a small complex caseload.
• Experience with trauma-informed, strengths-based approaches.
• Experience with safeguarding and multi-agency partnerships.

Responsibilities

• Support the Supported Housing Manager to lead a team delivering services for people experiencing homelessness.
• Provide hands-on leadership, supervising staff and managing a small caseload.
• Deliver trauma-informed, strengths-based support to residents.
• Oversee safeguarding, risk management, and support planning with multi-agency partners.
• Ensure tenancy, rent and housing management to help residents toward independence.
• Drive performance, compliance and service improvements within a growing service.

Skills

Team Leadership

Trauma-informed

Safeguarding

Risk Management

Support Planning

Housing Management

Rent Management

Job description

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities.

We are in an exciting period of growth and have risen to 200th in the FT1000 Fastest Growing Companies in Europe! Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference.

We are a team that is absolutely committed to innovate, excel and be dependable in all that we do.

Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business.

Team Leader

We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness.

Are you an experienced Team Leader, looking to join at an exciting time of growth and be part of our new service in Manchester?

If you are passionate about supporting vulnerable people and want to help us shape and create a great service for those who need us most, this could be the role for you!

Looking for an opportunity to use your skills, experience and commitment to transform the lives of highly vulnerable people

Highly experienced working with families facing homelessness and/or people struggling with mental-health, substance misuse, a history of offending and other complex needs

What you'll be doing:

• Support the Supported Housing Manager to lead a team delivering supported housing services for people experiencing homelessness and multiple disadvantage
• Provide hands-on leadership, supervising staff while managing a small complex caseload
• Deliver and embed trauma-informed, strengths-based support to achieve positive resident outcomes
• Oversee safeguarding, risk management, and support planning, working with multi-agency partners
• Ensure effective tenancy, rent, and housing management, supporting residents toward independence
• Drive high performance, compliance, and continuous service improvement within a growing service

What you’ll receive:

• Salary - £33,500
• Blue Light Card
• Referral programme

We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024>29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind.

The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce.

We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents.

All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

The Housing Network is unable to offer visa sponsorship for this position. Applicants must already have the legal right to work in the UK to be considered.

We do not use AI to make hiring decisions. All screening, shortlisting and selection decisions are made by our recruitment team and hiring managers.