Trauma‑Informed SARC Crisis Worker

Mountain Healthcare Ltd; West Midlands; Sur place; GBP 22 000 - 55 000; Plein temps

Avantages offerts par ce poste

6 weeks annual leave

Pension Scheme

Life Assurance

Employee Assistance Programme

Enhanced sickness pay

Résumé du poste

Mountain Healthcare Ltd. seeks an Adult & Paediatric Crisis Worker to support adults, children and families at a Sexual Assault Referral Centre (SARC).

You will create a safe, calm environment, explain next steps, advocate for patient needs and assist with both practical and emotional aspects of attending the SARC, including forensic examinations. You will work with healthcare professionals, Police and other agencies to provide coordinated support, maintain records, and help prepare the

Qualifications

• GCSE English and Maths at Grade C/equivalent or above.
• Confidentiality awareness and handling sensitive information.
• Proven organisational and interpersonal skills; able to work in multi‑agency settings.

Responsabilités

• Welcome adults, children and families to the SARC and provide a calm, supportive environment.
• Explain processes clearly by phone and in person; advocate for patient needs.
• Maintain accurate records and assist with forensic process and evidence collection.
• Coordinate with healthcare staff, Police and partner agencies for coordinated support.
• Join a flexible, patient‑centred team with training and DBS checks when required.

Connaissances

Compassionate

Calm under pressure

Strong communication

Organised

Team player

IT literacy

Confidentiality

Driving licence

Formation

GCSE English & Maths C/ equivalent

Outils

MS Word

Excel

Teams

Description du poste

Mountain Healthcare Ltd. seeks an Adult & Paediatric Crisis Worker to support adults, children and families at a Sexual Assault Referral Centre (SARC).

You will create a safe, calm environment, explain next steps, advocate for patient needs and assist with both practical and emotional aspects of attending the SARC, including forensic examinations. You will work with healthcare professionals, Police and other agencies to provide coordinated support, maintain records, and help prepare the