Trauma-Informed Admin & Crisis Worker - Essex

Mountain Healthcare Ltd; Brentwood; Hybrid; GBP 15,000 - 22,000; Part time

Benefits offered by this job

6 weeks annual leave

Pension Scheme

Life Assurance

Employee Assistant Programme

Enhanced sickness pay scheme

Enhanced Maternity Pay after 1 year's

Up to £500 referral bonus

Advanced rota planning for better work

Long Service/Team of the Month Awards

CPD training courses and masterclasses

Funding for higher education courses

Job summary

Mountain Healthcare Ltd in Essex is seeking a Flexible Administrator/Crisis Worker to support Sexual Assault Referral Centre operations. The role is 24 hours per week with a 24/7 rota, based at Oakwood Place SARC, Brentwood.

The position includes patient advocacy, administration, and liaison with partner agencies, ensuring compassionate, trauma-informed care throughout the forensic process.

Qualifications

• Experience in a supportive or customer-focused environment.
• Knowledge and understanding of Safeguarding Children and Adults.
• Knowledge and understanding of Confidentiality.
• Females only for this role due to nature of the post.
• UK driving license and access to a vehicle.

Responsibilities

• 1st point of contact for service users.
• Admin and support for service users and their families.
• Assist SARC Manager with day-to-day running of the centre.
• Maintain high standards of DNA anti-contamination and cleaning.
• Liaise with Police, NHSE, ISVA and Social Services.
• Advocate for patients during forensic process and care pathway.

Skills

Customer focus

Safeguarding knowledge

Confidentiality

Gender policy awareness

Driver's license

DBS clearance experience

Job description

Mountain Healthcare Ltd in Essex is seeking a Flexible Administrator/Crisis Worker to support Sexual Assault Referral Centre operations. The role is 24 hours per week with a 24/7 rota, based at Oakwood Place SARC, Brentwood.

The position includes patient advocacy, administration, and liaison with partner agencies, ensuring compassionate, trauma-informed care throughout the forensic process.