Crisis & Admin Coordinator (Adult & Paediatric SARC)

Mountain Healthcare Ltd; Birmingham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

6 weeks annual leave

Pension Scheme

Life Assurance

Employee Assistant Programme

Enhanced sickness pay scheme

Enhanced Maternity Pay after 1 year's

Job summary

Mountain Healthcare Ltd in Birmingham is recruiting an Adult & Paediatric Administrator/Crisis Worker for a full-time role based at the Horizon SARC. The post combines administration duties with frontline crisis support, requiring empathy, strong organisational skills and the ability to liaise with police and healthcare teams.

You will handle telephone information, prepare patients for forensic examinations, support DNA decontamination protocols, and ensure a patient-centred service.

Qualifications

• Experience of working with vulnerable adults and children.
• Knowledge and understanding safeguarding children and adults.
• Knowledge and understanding confidentiality.
• IT Literate
• Work experience within an administration role; including data collection, excel spreadsheets, providing reports and manipulating data will be essential.
• Female only applicants

Responsibilities

• The Administrator/Crisis Worker role provides victims of sexual assault with dedicated support and care.
• Act as the advocate for patients during the forensic examination process.
• Coordinate with other agencies and support administration at the SARC.

Skills

Experience with vulnerable adults and/

Safeguarding knowledge

Confidentiality

IT literate

Administration data/ reporting

Female only applicants

Job description

Mountain Healthcare Ltd in Birmingham is recruiting an Adult & Paediatric Administrator/Crisis Worker for a full-time role based at the Horizon SARC. The post combines administration duties with frontline crisis support, requiring empathy, strong organisational skills and the ability to liaise with police and healthcare teams.

You will handle telephone information, prepare patients for forensic examinations, support DNA decontamination protocols, and ensure a patient-centred service.