Trauma-Informed Residential Care Worker (Teens 12-18)

Hampshire County Council; Salisbury; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee Assistance Programme

Local Government Pension Scheme

Generous annual leave

Sick pay

Job summary

Hockley House, Romsey, operated by Hampshire County Council, seeks a dedicated Support Worker to join a brand-new residential service for 12-18-year-olds with complex needs. You will build trusted relationships and provide trauma-informed care within a multi-disciplinary team, supporting education, life skills and personal development.

We value calm, compassionate professionals who can manage challenging situations, maintain records, and contribute to comprehensive care plans.

Qualifications

• A Level 3 Diploma in Residential Childcare, or the willingness to achieve this qualification with our support.
• Understanding of child development, safeguarding and trauma-informed care.
• Excellent communication and relationship-building skills.
• Compassionate, resilient and child-centred approach.
• Ability to remain calm and adaptable in challenging situations.
• Confidence using IT systems and maintaining accurate records.

Responsibilities

• Build positive, trauma-informed relationships with children, young people, families and professionals.
• Provide high-quality physical, emotional and practical support in a safe and nurturing environment.
• Support children and young people to achieve positive outcomes in education, life skills and personal development.
• Contribute to care plans, maintain accurate records and prepare reports for families and professional agencies.
• Promote safeguarding and wellbeing through effective risk assessment and safe working practices.
• Work collaboratively as part of a multi-disciplinary team to deliver therapeutic care and support plans.

Skills

Communication skills

Calm under pressure

Trauma-informed approach

Education

Level 3 Diploma in Residential Childcare

Tools

IT systems

Job description

Hockley House, Romsey, operated by Hampshire County Council, seeks a dedicated Support Worker to join a brand-new residential service for 12-18-year-olds with complex needs. You will build trusted relationships and provide trauma-informed care within a multi-disciplinary team, supporting education, life skills and personal development.

We value calm, compassionate professionals who can manage challenging situations, maintain records, and contribute to comprehensive care plans.