Children's Home Support Worker

Hampshire County Council; Salisbury; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Employee Assistance Programme

Local Government Pension Scheme

Generous annual leave

Sick pay

Job summary

Hockley House, Romsey, operated by Hampshire County Council, seeks a dedicated Support Worker to join a brand-new residential service for 12-18-year-olds with complex needs. You will build trusted relationships and provide trauma-informed care within a multi-disciplinary team, supporting education, life skills and personal development.

We value calm, compassionate professionals who can manage challenging situations, maintain records, and contribute to comprehensive care plans.

Qualifications

• A Level 3 Diploma in Residential Childcare, or the willingness to achieve this qualification with our support.
• Understanding of child development, safeguarding and trauma-informed care.
• Excellent communication and relationship-building skills.
• Compassionate, resilient and child-centred approach.
• Ability to remain calm and adaptable in challenging situations.
• Confidence using IT systems and maintaining accurate records.

Responsibilities

• Build positive, trauma-informed relationships with children, young people, families and professionals.
• Provide high-quality physical, emotional and practical support in a safe and nurturing environment.
• Support children and young people to achieve positive outcomes in education, life skills and personal development.
• Contribute to care plans, maintain accurate records and prepare reports for families and professional agencies.
• Promote safeguarding and wellbeing through effective risk assessment and safe working practices.
• Work collaboratively as part of a multi-disciplinary team to deliver therapeutic care and support plans.

Skills

Communication skills

Calm under pressure

Trauma-informed approach

Education

Level 3 Diploma in Residential Childcare

Tools

IT systems

Job description

Help shape brighter futures for children and young people at Hockley House.

Hockley House is a pioneering new children's home in Romsey for young people aged 12-18 with complex emotional, behavioural and mental health needs. As Hampshire's first residential home to bring together social care, healthcare and education in one setting, we're helping children build stability, resilience and brighter futures through intensive, trauma-informed support.

Joining Hockley House as a Support Worker is a rare opportunity to be part of a brand-new service. Working alongside residential, health and education professionals, you'll help create a safe, nurturing environment where young people can build confidence, develop independence and achieve positive outcomes.

What you’ll do:

• Build positive, trauma-informed relationships with children, young people, families and professionals.
• Provide high-quality physical, emotional and practical support in a safe and nurturing environment.
• Support children and young people to achieve positive outcomes in education, life skills and personal development.
• Contribute to care plans, maintain accurate records and prepare reports for families and professional agencies.
• Promote safeguarding and wellbeing through effective risk assessment and safe working practices.
• Work collaboratively as part of a multi-disciplinary team to deliver therapeutic care and support plans.

What we’re looking for:

• A Level 3 Diploma in Residential Childcare, or the willingness to achieve this qualification with our support.
• An understanding of child development, safeguarding and trauma-informed care.
• Excellent communication and relationship-building skills.
• A compassionate, resilient and child-centred approach.
• The ability to remain calm and adaptable in challenging situations.
• Confidence using IT systems and maintaining accurate records.

Why join us?

Hockley House is proud to be rated ‘Good’ in all areas by Ofsted, demonstrating our commitment to delivering high-quality care and support. This achievement reflects the dedication of our team and the strong, positive culture we have built together. Our Ofsted rating provides external recognition of the good practice that takes place every day, giving staff the confidence that they are part of a service that is respected and making a real difference. If you are looking for a rewarding role within a supportive, professional, and forward-thinking organisation, Hockley House is a great place to work, develop your career, and help transform young lives.

As part of our team, you'll have the opportunity to make a meaningful contribution to the lives of vulnerable children while developing your own skills and career.

• Career development: Receive a one-off payment of £500 upon successful completion of the Level 3 Diploma in Residential Childcare (if you do not already hold this qualification).
• Supportive environment: Join an inclusive, friendly and collaborative team that values and supports one another.
• Employee support: Access Health Assured's comprehensive Employee Assistance Programme, including 24/7 support, wellbeing resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay and access to the Local Government Pension Scheme.

Our service which operates all year-round 24/7 and your shift pattern will include some bank holidays, weekends and sleep in duties. Enhancements are paid in line with the HCC salary policy.

Please note, we're unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of may include; Residential Support Worker, Children's Residential Care Worker, Youth Worker, Teaching Assistant, Support Worker, Care Assistant, Healthcare Support Worker, Learning Support Assistant, Foster Care Support Worker, Mental Health Support Worker, Family Support Worker, Outreach Worker