Trauma-Informed Court Support Caseworker (Women)

AWD online; West Midlands; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Training and development opportunities

Employee Assistance Programme

Group clinical supervision with a BACP

25 days’ annual leave pro rata

Annual leave buy-back scheme

Time off in lieu

5% employer pension contribution

Job summary

AWD online is seeking a Support Worker / Caseworker to support women with complex needs through trauma-informed casework, risk assessment and practical help, managing a caseload and coordinating with partner agencies to progress through a specialist court programme.

Based in Birmingham, West Midlands, the role is full-time on a fixed-term 18-month contract, 37.5 hours weekly, with some flexibility for daytime, evening and weekend work.

Qualifications

• This role requires trauma-informed approaches and safeguarding knowledge.
• GCSE English and Mathematics at grade C (or equivalent) is essential.
• NVQ Level 3 (or equivalent) in a relevant subject involving work with adults and/or children, or demonstrable equivalent experience.
• Experience supporting vulnerable people, managing caseloads, and using risk assessments and intervention tools.
• Experience working in multi-agency settings and delivering intervention programmes or evidence-based interventions.
• Ability to use Microsoft Office and virtual platforms.

Responsibilities

• Case Management: Manage risk and needs assessments, support plans, outcomes, reviews and timely case management records.
• One-to-One Support: Provide trauma-informed emotional and practical support tailored to individual needs.
• Programmes and Workshops: Facilitate interventions on topics including parenting, self-esteem, healthy relationships, domestic abuse, relaxation and communication.
• Advocacy and Partnership Working: Represent clients and work with criminal justice, health, employment, education and other partner agencies.
• Court Reviews: Attend regular court reviews and support service users to progress through relevant programmes.
• Safeguarding: Identify and escalation safeguarding concerns involving children or vulnerable adults.
• Specialist Support Pathways: Help service users access appropriate support relating to domestic abuse, sexual violence or exploitation.
• Monitoring and Reporting: Maintain records and provide monitoring, case notes, reports and outcomes.

Skills

Strong communication

Organisation

Crisis management

Relationship-building

Education

GCSE English

GCSE Mathematics

NVQ Level 3

Tools

Microsoft Office

Job description

AWD online is seeking a Support Worker / Caseworker to support women with complex needs through trauma-informed casework, risk assessment and practical help, managing a caseload and coordinating with partner agencies to progress through a specialist court programme.

Based in Birmingham, West Midlands, the role is full-time on a fixed-term 18-month contract, 37.5 hours weekly, with some flexibility for daytime, evening and weekend work.