Modern Slavery Safehouse Advocate & Caseworker

AWD online; Birmingham; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Mileage allowance

Training and development opportunities

Employee Assistance Programme

Access to group clinical supervision

25 days annual leave (pro rata)

Wellbeing day

Annual leave buy back

Bi-annual staff away days

TOIL for overtime

Pension contribution

Job summary

AWD online is seeking a dedicated Support Worker / Caseworker to join our Modern Slavery Safehouse team in the West Midlands. This role supports adults and children recovering from exploitation, delivering trauma-informed, person-centred care to promote safety, independence and recovery through focused support and advocacy.

You will manage casework, risk and needs assessments, journey plans, referrals and entitlements, collaborating with partner agencies to secure successful move-on outcomes.

Qualifications

• A Level/Level 3 qualification (or equivalent); Level 2 may be considered where matched by relevant experience
• GCSE grade C/4 or above (or equivalent) in English and Maths
• Experience supporting vulnerable adults and children, recognising safeguarding concerns and responding appropriately
• Experience in a supportive setting for vulnerable people, including homelessness or destitution, and building partnerships with other agencies
• Knowledge of modern slavery and human trafficking, the National Referral Mechanism, risk management, safeguarding legislation and trauma-informed approaches
• Ability to manage a caseload, advocate effectively, prioritise under pressure, maintain professional boundaries and use Microsoft Office and virtual platforms
• Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female
• Full driving licence with access to a vehicle and willingness to travel across sites
• Eligibility to work in the UK

Responsibilities

• Client Support and Safety: Provide emotional and practical support, promote independence and maintain professional boundaries
• Risk, Needs and Journey Planning: Complete assessments, inductions, journey plans and case reviews within required timescales
• Advocacy and Entitlements: Provide one-to-one support and advocacy on rights, ECAT entitlements and the National Referral Mechanism
• Safehouse Accommodation: Support move-ins and move-on, uphold licence agreements and maintain health, fire, security and accommodation standards
• Partnership Working: Refer clients to services, attend multi-agency meetings and build effective partner relationships
• Case Management and Records: Maintain accurate records, respond to safeguarding concerns and work to contract requirements
• Service Quality and Development: Gather client feedback and contribute to service improvement, training and meetings

Skills

Safeguarding

Communication

Caseload management

Trauma-informed approach

Partnership working

Microsoft Office

Education

A Level/Level 3 qualification

GCSE English and Maths

Tools

Microsoft Office

Job description

AWD online is seeking a dedicated Support Worker / Caseworker to join our Modern Slavery Safehouse team in the West Midlands. This role supports adults and children recovering from exploitation, delivering trauma-informed, person-centred care to promote safety, independence and recovery through focused support and advocacy.

You will manage casework, risk and needs assessments, journey plans, referrals and entitlements, collaborating with partner agencies to secure successful move-on outcomes.