Trauma-Informed Content Designer | GDS-Driven, Hybrid

Searchability; Newcastle upon Tyne; Hybrid; GBP 83,000 - 101,000; Part time

Benefits offered by this job

SC clearance

Job summary

Searchability is seeking a Content Designer (Trauma-Informed Content Design) to craft clear, accessible content for government digital services in line with GOV.UK standards. The role involves collaborating with researchers, designers and developers to translate complex information into concise, user-friendly copy.

You will design content for sensitive, trauma-related journeys, ensuring accessibility and inclusivity.

Qualifications

• Experience as a Content Designer within a GDS/government environment.
• Strong knowledge of GOV.UK style guide and content design principles.
• Experience designing trauma-informed content for sensitive user journeys.
• Experience with user research and usability testing.
• Ability to translate complex information into clear, concise content.
• Experience conducting content audits and gap analysis.
• Strong stakeholder engagement and influencing skills.
• Experience working with CMS or government publishing tools.
• Excellent written and verbal communication skills (English; Welsh desirable).
• Understanding of accessibility standards (WCAG 2.2 AA).
• Ability to work collaboratively in Agile teams.

Responsibilities

• Create clear, accessible, user-focused content for government digital services.
• Collaborate with researchers, designers and developers to translate complex information into simple content.
• Design content for trauma-informed services for potentially vulnerable users.
• Contribute to usability testing, content audits and continuous improvement of digital services.

Skills

GDS Content Design

GOV.UK style guide

Trauma-informed content

User research

Usability testing

Content audits

Stakeholder engagement

CMS / Gov publishing tools

English (Welsh desirable)

WCAG 2.2 AA

Agile teams

Tools

CMS / Gov publishing tools

Job description

Searchability is seeking a Content Designer (Trauma-Informed Content Design) to craft clear, accessible content for government digital services in line with GOV.UK standards. The role involves collaborating with researchers, designers and developers to translate complex information into concise, user-friendly copy.

You will design content for sensitive, trauma-related journeys, ensuring accessibility and inclusivity.