Content Designer

LA International; Manchester; Hybrid; GBP 74,000 - 81,000; Full time

Job summary

LA International is seeking a Content Designer for a 3-6 month contract with extensions. The role is hybrid with up to one day on-site per week in Manchester and daily rate £400-£440 via Umbrella.

You will lead content strategy and design for digital services, writing clear, accessible content in plain English, aligned with GDS standards. You will work in fast-paced agile teams, applying user research and data insights to inform content decisions.

Qualifications

• Proven ability to work at pace in an agile digital delivery environment.
• Excellent writing, editing, spelling, and grammar skills with strong attention to detail.
• Strong experience using style guides and writing in plain English.

Responsibilities

• Design and deliver user-centred content for digital services aligned to GDS standards.
• Write and edit content using plain English and established style guide.
• Work at pace within agile, multidisciplinary teams, contributing to iterative delivery.
• Use user research and data insights to inform and validate content decisions.
• Plan and support user research activities related to content and user journeys.
• Collaborate closely with user researchers, designers, product managers, and developers.
• Develop content strategies that align with user needs and policy intent.
• Create and iterate content through prototyping, sketching, and rapid testing.
• Ensure content meets accessibility standards and inclusive design principles.
• Communicate and justify content decisions clearly to stakeholders.
• Contribute to and maintain content consistency across services and platforms.
• Mentor junior content designers and support capability development within teams.

Skills

Content design

Agile delivery

Plain English

User research

Stakeholder comms

GDS standards

Mentoring

Accessibility

Data-driven

Job description

Content Designer

3-6 Month contract initially + Extensions

Based: Hybrid working. Max - 1 day p/w onsite in Manchester.

Rate - £400 - £440 p/d via Umbrella

We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a number of Content Designer's on a long term program of work.

Content Designers provide leadership in content strategy and design, ensuring services are clear, accessible, user-centred, and aligned with organisational goals and GDS standards.

At a high level, this includes tasks such as:

• Shape clear, accessible content


• Ideally work within GDS standards to deliver high-quality digital services


• Collaborate in fast-paced agile teams delivering critical services

Key Responsibilities:

Design and deliver user-centred content for digital services aligned to GDS standards

• Write and edit content using plain English and established style guide


• Work at pace within agile, multidisciplinary teams, contributing to iterative delivery


• Use user research and data insights to inform and validate content decisions


• Plan and support user research activities related to content and user journeys


• Collaborate closely with user researchers, designers, product managers, and developers


• Develop content strategies that align with user needs and policy intent


• Create and iterate content through prototyping, sketching, and rapid testing


• Ensure content meets accessibility standards and inclusive design principles


• Communicate and justify content decisions clearly to stakeholders


• Contribute to and maintain content consistency across services and platforms


• Mentor junior content designers and support capability development within teams

Key Skills & Experience:

• Proven ability to work at pace in an agile digital delivery environment


• Excellent writing, editing, spelling, and grammar skills with strong attention to detail


• Strong experience using style guides and writing in plain English


• Demonstrated ability to take a user-centred approach to content design


• Ability to clearly explain and justify content decisions to stakeholders


• Experience planning and contributing to user research activities


• Ability to use data and user insights to inform content design decisions


• Experience creating and iterating ideas through sketching, prototyping, and testing


• Strong collaboration skills within multidisciplinary teams


• Solid experience of Automation or AI


• Experience working with UCD team members in a low UCD maturity environment.

Desirable skills/knowledge/experience:

• Experience working on large-scale government/defence digital services


• Familiarity with GOV.UK Design System and content patterns


• Experience contributing to service assessments and GDS governance


• Understanding of accessibility standards (e.g., WCAG)


• Experience mentoring or leading content design activities

LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.

A multiple award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over consecutive years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience.

Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.