Senior Content Designer

DiverseJobsMatter; England; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary structure

Contributory pension scheme

25 days annual leave

Private medical and dental cover

Employee discounts and rewards platform

Job summary

A prominent UK digital consultancy is seeking a Senior Content Designer to lead the development of user-centered content strategies. This hybrid role involves advising clients, managing workshops, and collaborating with multidisciplinary teams to create accessible content. Ideal candidates will have extensive public sector experience, strong writing abilities, and familiarity with Agile methodologies. Benefits include a competitive salary, pension scheme, and professional development opportunities.

Qualifications

• Extensive experience in user-centered content design.
• Proven ability to make complex information accessible.
• Experience designing inclusive and accessible content.

Responsibilities

• Advise clients on solving complex problems with content design.
• Design content that meets defined user needs.
• Establish and manage client relationships.

Skills

Content design expertise

Strong writing skills

Experience using content management systems

Agile delivery experience

Stakeholder management

Tools

Miro

Figma

Sketch

Job description

Senior Content Designer (Consulting)

Location: Manchester (hybrid with client travel)

Employment Type: Full-time, Permanent

Sector: Digital Consultancy

Overview

Our client, a UK-based digital consultancy, is seeking an experienced Senior Content Designer to join their multidisciplinary design practice. This role is ideal for a senior content professional with strong public‑sector experience who is passionate about inclusive, user‑centred design and enjoys working in Agile delivery environments.

As a senior consultant, you will act as a content design expert, lead and mentor others, influence client thinking, and shape end‑to‑end content strategies that meet user needs and organisational goals.

Responsibilities

• Advise clients on solving complex problems using user‑centred content design and Agile methodologies.
• Design end‑to‑end service content and static web content that meets clearly defined user needs.
• Champion inclusive, accessible content design approaches and ensure alignment with WCAG standards.
• Establish and manage strong relationships with clients and stakeholders, including leading and facilitating workshops.
• Work confidently within rapid Agile sprint cycles across all phases of delivery.
• Use insights from user research and service metrics to inform content strategy and design decisions.
• Create, test, and iterate content prototypes in collaboration with multidisciplinary teams.
• Contribute to and shape design systems, content patterns, and style guides.
• Line manage, coach, and mentor content designers and support professional development.
• Actively participate in communities of practice, including content critiques and knowledge sharing.
• Support recruitment activity, events, thought leadership, and business development initiatives.
• Promote organisational values through professional conduct and client engagement.

Requirements

Content Design Expertise

• Extensive experience designing end‑to‑end service content within complex digital services.
• Strong writing skills, with experience contributing to and maintaining content style guides.
• Proven ability to make complex information clear and accessible for diverse audiences.
• Experience designing inclusive and accessible content and articulating decisions in relation to WCAG.
• Strong understanding of SEO principles and how they relate to content design.
• Experience using content management systems and managing content effectively.

Design Methods & Tools

• Experience creating and iterating prototypes using tools such as Miro, Figma, Sketch, or the GOV.UK prototyping kit.
• Ability to work with design patterns, content patterns, and information architecture principles.
• Experience using content audits to inform content maintenance and improvement plans.
• Ability to collaborate closely with subject matter experts, including pair‑writing.

Agile & Multidisciplinary Working

• Proven experience working in Agile delivery environments across Discovery, Alpha, Beta, and Live phases.
• Experience collaborating with user researchers, UX or interaction designers, product owners, delivery managers, developers, and business analysts.
• Ability to identify appropriate Agile processes and measure the success of outcomes.
• Confidence managing challenging conversations and explaining the value of user‑centred design.
• Strong stakeholder management and communication skills.
• Experience line managing, coaching, or mentoring colleagues.
• Ability to explain and defend design decisions clearly and professionally.
• Experience contributing to bids, proposals, or business documentation is desirable.

Industry Experience

• Extensive demonstrable experience as a content designer within the public sector.
• Strong working knowledge of the Government Digital Service (GDS) Digital Standard and Central Digital and Data Office (CDDO) assessments.
• Experience working within the private sector is advantageous.

Benefits

• Competitive and transparent salary structure with progression opportunities.
• Contributory pension scheme.
• 25 days annual leave plus UK public holidays.
• Private medical and dental cover.
• Additional pension contributions.
• Additional annual leave.
• Charity contributions.
• Life assurance and critical illness cover.
• Employee wellbeing and financial education sessions.
• Cycle‑to‑work and electric vehicle salary sacrifice schemes.
• Season ticket loans.
• Employee discounts and rewards platform.
• Relocation support package (subject to eligibility and terms).

Application Process

Candidates should be based within reasonable commuting distance of a UK office location and be flexible to work from client sites when required. Applications from across the UK are welcomed.

Our client is committed to creating a diverse, inclusive, and accessible workplace. Applications from underrepresented groups are actively encouraged, and reasonable adjustments are available throughout the recruitment process.

Interested candidates are encouraged to apply for further details and a confidential discussion.