Transport Support Operator

Culina; Telford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Life assurance

Wellness programme

Eye care vouchers

Recognition scheme

Employee discounts

Job summary

Culina's Telford transport team is seeking a Transport Support Operator on a full-time, permanent basis. The role centres on debriefing drivers daily and providing essential transport administration support to keep operations running smoothly during night shifts.

You will manage timesheets and PODs, prepare delivery documentation, update spreadsheets, and assist Customer Services with ETAs. A careful, accurate approach and proficiency in MS Office are essential.

Qualifications

• Ability to work without direct supervision.
• Positive and adaptable attitude.
• Ability to work efficiently and accurately under pressure.
• Effectively prioritise work load in order to meet set deadlines.
• Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.

Responsibilities

• Debrief drivers daily and provide admin support to the Transport team.
• Check timesheets for accuracy and ensure PODs are complete.
• Scan and store PODs using Culina’s document management system.
• Prepare drivers’ wallets and issue delivery notes in drop sequence.
• Print despatch notes and replenish despatch paper as required.
• Answer the telephone and assist with enquiries.
• Communicate ETAs to Customer Services.
• Update spreadsheets for run summaries, change-overs and trailer checks.
• Depart loads using Transport Management System (TMS).
• Ensure uplifts are dispatched in correct loads.

Skills

Self-motivation

Adaptable attitude

Pressure management

Prioritise workload

MS Office literacy

Job description

CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

We have a great opportunity for a Transport Support Operator to join our Telford Transport team on a full time permanent basis!

This position is responsible for debriefing drivers on a daily basis alongside providing general administration support to the Transport team.

Salary:£27,119 per annum, plus £1,000 attendance bonus.

Working hours:4 on 4 off nights, 6pm-6am.

Key Duties of aTransport Support Operator:

• Correctly debriefing drivers.
• Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
• Scanning and storing PODs using Culina’s document management system.
• Preparing drivers’ wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
• Printing all despatch notes and replenishing despatch paper as required.
• Answering the telephone and assisting with any enquiries.
• Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
• Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets.
• Departing loads using Transport Management System (TMS).
• Ensuring all uplifts are despatched in correct loads.

Qualifications

• Ability to work without direct supervision.
• Positive and adaptable attitude.
• Ability to work efficiently and accurately under pressure.
• Effectively prioritise work load in order to meet set deadlines.
• Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.

Additional Information

As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave– 20days inclusive of the bank holidays.
• Pension scheme –We want colleagues to enjoy a comfortable retirementso we offer agreat contribution of 4% employee and 4% employer.
• Life Assurance- x2 your annual salary.
• Wellness –Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
• Eye Care Vouchers –We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition –We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts- Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!