Transport Support Operator

Culina; Congleton; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual Leave 20 days

Pension scheme 4% employee and 4%/empr

Life Assurance - x2 salary

Employee Assistance Programme

Eye Care Vouchers

Employee of the Month/Year

50 retailer discounts

Job summary

CML (Part of the Culina Group) is hiring a Transport Support Operator to join the Telford Transport team on a full-time permanent basis. The role focuses on debriefing drivers daily and providing general administration support to the Transport team.

Working hours are 4 on 4 off nights (6pm–6am). The salary is £27,119 per annum plus a £1,000 attendance bonus, with a strong emphasis on accuracy, communication, and teamwork within a busy logistics environment.

Qualifications

• Attention to detail and accuracy.
• Ability to work without direct supervision.
• Positive and adaptable attitude.
• Excellent communication skills to deliver accurate information.
• Ability to work efficiently and accurately under pressure.
• Effectively prioritise workload to meet deadlines.
• Good computer literacy, especially MS Office (PowerPoint, Word and Excel).

Responsibilities

• Correctly debriefing drivers.
• Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
• Scanning and storing PODs using Culina's document management system.
• Preparing drivers wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
• Printing all despatch notes and replenishing despatch paper as required.
• Answering the telephone and assisting with any enquiries.
• Downloading drivers cards / tachographs.
• Ensuring all estimated times of arrival (ETAs) are communicated to Customer Services.
• Consistently updating all spreadsheets including change-overs, run summaries and trailer check sheets.
• Departing loads using Transport Management System (TMS).
• Ensuring all uplifts are dispatched in correct loads.

Skills

Attention to detail

Communication skills

Work independently

Time management

MS Office

Tools

TMS

Job description

Transport Support Operator

Date: 2026-09-03T00:00:00

Location: Ackers Crossing, Cheshire, GB, CW12 3

Apply By: 2026-12-03T06:43:55.597

Company Description

CML (Part of the Culina Group) provides integrated supply chain services and expertise for food and drink products that require strict refrigerated temperatures to the discount retailers. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!

Job Description

We have a great opportunity for a Transport Support Operator to join our Telford Transport team on a full-time permanent basis! This position is responsible for debriefing drivers on a daily basis alongside providing general administration support to the Transport team.

Salary: £27,119 per annum, plus £1,000 attendance bonus.

Working hours: 4 on 4 off nights, 6pm-6am.

Key Duties of a Transport Support Operator

• Correctly debriefing drivers.
• Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
• Scanning and storing PODs using Culinas document management system.
• Preparing drivers wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
• Printing all despatch notes and replenishing despatch paper as required.
• Answering the telephone and assisting with any enquiries.
• Downloading drivers cards / tachographs.
• Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
• Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets.
• Departing loads using Transport Management System (TMS).
• Ensuring all uplifts are dispatched in correct loads.

Qualifications

• Attention to detail / accuracy.
• Ability to work without direct supervision.
• Positive and adaptable attitude.
• Excellent communication skills in order to deliver accurate information.
• Ability to work efficiently and accurately under pressure.
• Effectively prioritise work load in order to meet set deadlines.
• Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.

Additional Information

As part of our drive to make CML a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hardworking performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave 20 days inclusive of the bank holidays.
• Pension scheme: We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance - x2 your annual salary.
• Wellness: Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
• Eye Care Vouchers: We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
• Reward & Recognition: We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts: Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!