Transport Support Operator

Culina Group Limited; Telford; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Salary Sacrifice Car Scheme

Wellbeing Support

Eye Care Vouchers

Reward & Recognition

Everyday Discounts

Job summary

Culina Group Limited is recruiting for a Transport Support Operator in the Chilled & Fresh division. You will join the team to manage driver debriefs, timesheets, PODs, and despatch processes while maintaining accurate records and delivering reliable customer service.

Roles include handling delivery notes, maintaining TMS operations, and ensuring timely ETAs to Customer Services in a 4 on 4 off nights shift (6pm-6am). The role offers a salary of £27,119 plus a £1,000 attendance bonus.

Qualifications

• Attention to detail and accuracy.
• Ability to work without direct supervision.
• Positive and adaptable attitude.
• Excellent communication skills to convey information clearly.
• Ability to work efficiently and accurately under pressure.
• Effectively prioritise workload to meet deadlines.
• Good standard of computer literacy, especially MS Office (PowerPoint, Word, Excel).

Responsibilities

• Correctly debrief drivers.
• Check timesheets for correct completion and ensure PODs are returned correctly.
• Scan and store PODs in Culina’s document management system.
• Prepare drivers’ wallets and issue delivery notes in drop sequence.
• Print all despatch notes and replenish despatch paper as required.
• Answer the telephone and assist with enquiries.
• Download drivers’ cards / tachographs.
• Ensure ETAs are communicated to Customer Services.
• Update spreadsheets (change-overs, run summaries, trailer check sheets).
• Depart loads using Transport Management System (TMS).
• Ensure all uplifts are dispatched in correct loads.

Skills

Attention to detail

Work without direct supervision

Positive and adaptable

Excellent communication skills

Under pressure

Prioritise workload

MS Office (PowerPoint, Word, Excel)

Job description

Who are Culina?

Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.

Company Description

Who are Culina?

Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day.

We currently have an exciting opportunity in our Chilled & Fresh division – from supplier to shelf, we make fresh supply chains simpler. Our expertise in temperature-controlled logistics ensures products are delivered safely, efficiently and on time, helping customers maximise availability and minimise waste.

Job Description

Life in this role

As part of our, Chilled & Fresh division, we have an exciting opportunity to join the team as a Transport Support Operator.

Salary: £27,119 per annum, plus £1,000 attendance bonus.

Shift: 4 on 4 off nights, 6pm-6am.

Key Duties of a Transport Support Operator:

• Correctly debriefing drivers.
• Checking all timesheets for correct completion and ensuring all PODs are returned completed correctly.
• Scanning and storing PODs using Culina’s document management system.
• Preparing drivers’ wallets and issuing delivery notes in drop sequence plus any other relevant delivery information.
• Printing all despatch notes and replenishing despatch paper as required.
• Answering the telephone and assisting with any enquiries.
• Downloading drivers’ cards / tachographs.
• Ensuring all estimated time of arrivals (ETAs) are communicated to Customer Services.
• Consistently updating all spreadsheets including, but not limited to; change-overs, run summaries and trailer check sheets.
• Departing loads using Transport Management System (TMS).
• Ensuring all uplifts are despatched in correct loads.

Qualifications

What you’ll need ...

• Attention to detail / accuracy.
• Ability to work without direct supervision.
• Positive and adaptable attitude.
• Excellent communication skills in order to deliver accurate information.
• Ability to work efficiently and accurately under pressure.
• Effectively prioritise work load in order to meet set deadlines.
• Good standard of computer literacy, particularly MS Office e.g. PowerPoint, Word and Excel.

Additional Information

What is in it for you?

If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you.

• Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply.
• Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it.
• Eye Care Vouchers – free eye tests and discounts on prescription glasses.
• Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond.
• Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day.